Dental Front Office Assistant
3 weeks ago
Front Desk - Carolina Braces
Carolina Braces is looking for a friendly, organized, and customer-focused individual to join our team as a Front Desk Coordinator. As the first point of contact for our patients, you’ll play a key role in creating a welcoming environment and ensuring that every visit is smooth and positive.
Responsibilities:
Greet and check in patients with a warm, professional demeanor
Manage scheduling for appointments, ensuring efficient use of time slots and patient satisfaction
Answer patient inquiries regarding treatment plans, insurance, and payment options
Handle patient communications via phone, email, and in person
Support administrative tasks including data entry, patient records management, and appointment reminders
Collaborate with clinical and administrative team members to deliver an exceptional patient experience
Qualifications:
Previous front desk or customer service experience, in a healthcare or dental setting (Preferred)
Strong communication and interpersonal skills, with a patient-centered approach
Ability to multitask in a fast-paced environment, maintaining attention to detail
Proficient in office software and comfortable with practice management systems (training provided)
Bubbly personality required
Why Join Carolina Braces?
Be part of a caring team dedicated to creating beautiful smiles and a positive experience for every patient
Opportunities for growth and development within the practice
A supportive work environment focused on teamwork and quality patient care
Schedule: Monday - Friday 7:30a - 5p (One half day a week)
If you’re enthusiastic, detail-oriented, and love helping people, we’d love to hear from you Join Carolina Braces and help us make a difference in our patients' lives, one smile at a time.
Benefits:
- Medical
Compensation:
- $18-$21/hour
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