Commercial Account Manager
6 months ago
Overview
Grow With Us The Hilb Group is currently seeking a motivated and ambitious Commercial Account Manager or to join our team. This is an exciting opportunity to build relationships and service our P&C customers.
This position will report to our agency located in Southborough, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position.
Responsibilities:
Exceed customer expectations in every interaction with clients. Provide superior service to clients by promptly responding to their inquiries and addressing their individual needs. Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business. Customer inquiries should be responded to in real time, whenever possible. All client contacts will be responded to within 60 min. Solutions to client requests may take longer and the AM should remain in periodic, ongoing contact with the client, providing updates, while the issue is resolved. Handle service and endorsement requests, and audit issues, process necessary paperwork associated with requests, task to data management team for follow up. Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship. Do a “touch base” review with clients calling in for other needs. Always be aware of the needs of the client and ask “Oh by the way” questions and ask about exposure changes. (Confirm contact info/life changes/coverage) Assist producers with the renewal processes and any additional servicing requests. Conduct renewal marketing when necessary, negotiating rates, reviewing quotes and coverage, and creating renewal proposals.Qualifications:
Bachelor’s degree 5+ years of experience in customer service and/or sales in the p & c insurance industry Strong interpersonal skills and ability to effectively communicate via phone email or text. Superior listening skills and ability to probe customer needs and opportunities through question-based selling and retention techniques. Self-directed with good decision making and time management skills. Proficient PC skills; knowledge of insurance software including AMS360. MA Resident P & C licenseBenefits:
Company Paid Life Insurance, Long-Term and Short-Term Disability. Medical, Dental, Vision and FSA/HSA plans. 401(k) with company match. Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. Generous PTO. An awesome team of professionals-
Landscape Operations Manager
3 weeks ago
Southborough, Massachusetts, United States Jobot Full timeJob Summary: We are seeking a highly skilled Field Operations Manager to join our team at Jobot. As a key member of our operations team, you will be responsible for directly managing field employees and accounts to support our Landscape Maintenance General Manager. Key Responsibilities:Work with the Landscape Maintenance General Manager to identify staffing...
-
Landscape Field Operations Manager
1 month ago
Southborough, Massachusetts, United States Jobot Full timeJob Title: Field Operations ManagerWe are seeking a highly skilled and experienced Field Operations Manager to join our team at Jobot. As a Field Operations Manager, you will be responsible for leading our field operations team and ensuring that our production goals are met while maintaining our high standards of quality.Responsibilities:Manage and supervise...
-
Landscape Field Operations Manager
2 months ago
Southborough, United States Jobot Full timeJob DescriptionJob DescriptionSpanish or Portuguese Speaking Field Operations Manager needed for Leading Landscape Construction Company!This Jobot Job is hosted by: Colin CallahanAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $90,000 - $120,000 per yearA bit about us:Based in Southborough, MA, we are a...
-
Landscape Field Operations Manager
4 weeks ago
Southborough, Massachusetts, United States Jobot Full timeJob Title: Field Operations ManagerWe are seeking a highly skilled Field Operations Manager to join our team at Jobot. As a Field Operations Manager, you will be responsible for leading our field operations team and ensuring the successful execution of our landscape maintenance and construction projects.Key Responsibilities:Manage and supervise field...
-
Account Executive, Local
4 weeks ago
Southborough, Massachusetts, United States TForce Freight Full timeJob Title: Account Executive, LocalJob Summary: As a Local Account Executive at TForce Freight, you will play a critical role in strategically converting new business, penetrating territories, and fulfilling quotas to grow and retain profitable revenue. You will analyze sales reports and transportation trends to identify new customers, growth from existing...
-
Accounts Receivable- Billing Coordinator
1 month ago
Southborough, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in search of a meticulous Accounts Receivable- Billing Coordinator to join our team in the non-profit sector, located in Southborough Massachusetts. In this role, you will be entrusted with managing customer accounts, processing applications, and ensuring timely payments. This role WILL BE HYBRID 3in / 2 home once...
-
Landscape Field Operations Director
3 weeks ago
Southborough, Massachusetts, United States Jobot Full timeJob Summary:We are seeking a highly skilled Field Operations Manager to lead our landscape construction team. As a key member of our management team, you will be responsible for overseeing the daily operations of our field employees and accounts, ensuring that our production goals are met while maintaining our high standards of quality.Key...
-
CPAP Sales Account Executive
4 weeks ago
Southborough, Massachusetts, United States Rotech Inc Full timeAbout RotechRotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. We empower patients to manage their health and treatment at home by offering high-quality medical products, services, and outstanding customer care through hundreds of locations...
-
General Manager
3 weeks ago
Southborough, Massachusetts, United States National Seating & Mobility Full timeJob SummaryThe General Manager of Field Operations at National Seating & Mobility is responsible for managing and leading all activities related to a single or multi-unit location. This includes ensuring the execution of key branch activities, influencing quality, driving exceptional customer care, and building a positive work culture.Key...
-
Project Manager, Fire Alarm System Design
2 months ago
Southborough, United States Code Red Consultants Full timeCode Red Consultants is seeking an experienced and highly organized Project Manager who is passionate about fire alarm systems. In this role, you will manage projects, foster client/AHJ relationships, and provide technical direction on complex fire alarm and mass notification projects.If you have 7+ years of fire alarm system design experience, strong...
-
Project Manager, Fire Alarm System Design
1 month ago
Southborough, United States Code Red Consultants Full timeCode Red Consultants is seeking an experienced and highly organized Project Manager who is passionate about fire alarm systems. In this role, you will manage projects, foster client/AHJ relationships, and provide technical direction on complex fire alarm and mass notification projects.If you have 7+ years of fire alarm system design experience, strong...
-
Project Manager, Fire Alarm System Design
4 weeks ago
Southborough, United States Code Red Consultants Full timeCode Red Consultants is seeking an experienced and highly organized Project Manager who is passionate about fire alarm systems. In this role, you will manage projects, foster client/AHJ relationships, and provide technical direction on complex fire alarm and mass notification projects.If you have 7+ years of fire alarm system design experience, strong...
-
Project Manager, Fire Alarm System Design
4 weeks ago
southborough, United States Code Red Consultants Full timeCode Red Consultants is seeking an experienced and highly organized Project Manager who is passionate about fire alarm systems. In this role, you will manage projects, foster client/AHJ relationships, and provide technical direction on complex fire alarm and mass notification projects.If you have 7+ years of fire alarm system design experience, strong...
-
Southborough, Massachusetts, United States Bohler Engineering Full timeAbout the RoleWe are seeking a highly skilled Design Engineer to join our team in Southborough, MA. As a Design Engineer at Bohler, you will have the opportunity to work on challenging land development projects in a fast-paced and collaborative environment.Key ResponsibilitiesCollaborate with team members to design site plans for commercial and residential...
-
Land Development Site Design Engineer
3 weeks ago
Southborough, Massachusetts, United States Bohler Full timeAbout the Role:We are seeking a talented Civil Engineer to join our team as a Land Development Site Design Engineer. In this role, you will work closely with our team to design and develop land development projects for commercial and residential markets.Key Responsibilities:Collaborate with team members to work on challenging land development projectsEnhance...
-
AP/AR Clerk
4 weeks ago
Southborough, United States Robert Half Full timeJob DescriptionJob DescriptionRobert Half is working with a growing client who is seeking an Accounts Payable Coordinator to manage various finance duties with a focus on accounts payable and system processing. This position requires expertise in handling foreign exchange, coordinating with receiving and inventory teams, and maintaining vendor communication....
-
Plumbing Technician
4 weeks ago
Southborough, Massachusetts, United States Benjamin Franklin Plumbing Full timeJob Title: Plumbing TechnicianBenjamin Franklin Plumbing is seeking a skilled Plumbing Technician to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that all plumbing work is performed to the highest standards.Responsibilities:Install, repair, and maintain plumbing systems, fixtures,...
-
Civil Design Engineer
4 weeks ago
Southborough, Massachusetts, United States Bohler Engineering Full timeAbout the RoleWe are seeking a highly skilled Design Engineer to join our team at Bohler Engineering. As a key member of our land development consulting team, you will be responsible for collaborating with our experts to deliver high-quality site design services to our clients.Key ResponsibilitiesCollaborate with our team to work on challenging land...
-
Staff Engineer
2 months ago
Southborough, Massachusetts, United States Bohler Engineering Full timeAbout the RoleWe are seeking a highly skilled Staff Engineer to join our team at Bohler Engineering. As a Staff Engineer, you will play a key role in delivering exceptional land development consulting and site design services to our clients.Key ResponsibilitiesCollaborate with our team to work on challenging land development projects in a fast-paced...
-
Civil Design Engineer Land Development
4 weeks ago
Southborough, Massachusetts, United States Bohler Engineering Full timeAbout Bohler EngineeringAt Bohler Engineering, we empower professionals to achieve their full potential. Our purpose-driven culture fosters meaningful relationships and generates alignment necessary to deliver an exceptional consulting and employment experience.Job SummaryWe are seeking a Design Engineer who embodies our purpose and is passionate about land...
