Landscape Field Operations Director

3 weeks ago


Southborough, Massachusetts, United States Jobot Full time
Job Summary:

We are seeking a highly skilled Field Operations Manager to lead our landscape construction team. As a key member of our management team, you will be responsible for overseeing the daily operations of our field employees and accounts, ensuring that our production goals are met while maintaining our high standards of quality.

Key Responsibilities:
  • Manage field employees and accounts to support the Landscape Maintenance GM.
  • Ensure that our yard is clean and maintained on a weekly basis, following the checklist.
  • Work with Landscape Maintenance GM to identify staffing needs, hire new crew members, and prepare daily schedules.
  • Continually inform and update the LM Account Managers of client needs through direct communication.
  • Perform hands-on work with crew to meet scheduling and budget needs.
  • Ensure that our high-quality standards are met by all crews (maintenance, enhancement, gardening).
  • Track man hours and organize on-site work to ensure completion on budget.
  • Hands-on training and support of field employees, including equipment operation, safety, quality, and proper techniques.
  • Oversee repair orders and communicate with field employees and mechanics to set priorities.
  • Counsel and follow handbook procedures for working with field employees.
  • Ensure all paperwork has been filled out properly and turned in to the front office.
  • Inspect properties for needs, conduct quality checks, and monitor irrigation systems.
  • Fulfill site audit pro and site foto reports during each site visit.
  • Coordinate irrigation repairs and enhancement work with LMGM as needed.
  • Participate in industry training and seminars to stay current with the latest industry trends.
  • Participate in the weekly closing schedule.
  • Participation in weekly scheduling, safety, and management meetings.
  • Snow removal and management of snow accounts.
  • Off-season duties, including salt deliveries, equipment pickup/drop-off, and spring readiness.

Requirements:
  • Minimum of 5 years' experience in commercial and/or residential landscape maintenance and construction.
  • Minimum 2 years as a Field Operations Manager.
  • Ability to supervise up to 10 crews (maintenance, enhancement, gardening) simultaneously.
  • Possess a valid driver's license and is insurable on the company's policy.
  • Possess a valid DOT medical certificate.
  • Possess or able to obtain a Massachusetts Hoisting License.
  • Possess or willing to obtain industry certifications (MCLP, MCA, PEST, ICPI, etc.).
  • Thorough understanding of proper maintenance techniques, aesthetic and structural pruning, fine gardening, planting, and irrigation.
  • Bilingual (Spanish or Portuguese) preferred.

About Us:

We are a leading facilities outdoor service provider based in Southborough, MA. We offer a variety of commercial, homeowner association, and estate landscape maintenance, design, construction, snow and ice management, and fence installation solutions. We employ over 100 professionals in two locations, have been around for over 40 years, do over $12 million in annual revenue, and are growing strongly. We're constantly involved in exciting, high-profile projects, and due to our dynamic growth, we are very actively interviewing and hiring.

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