Host- Roxy`s- The ROW

3 months ago

Reno, United States Reno Full time

JOB SUMMARY
Responsible for efficiently and accurately performing cashiering transactions for guests and Welcomes guests seats them at tables or lounge and helps to ensure quality of ability and service. 

ESSENTIAL DUTIES & RESPONSIBILITIES

Settles customer checks accurately. Properly complete all cash or credit transactions as necessary. Maintains knowledge of menu items, prices and the ability to describe all specials. Provides an excellent customer service atmosphere for all guests. Performs necessary side work and maintain a clean and orderly workspace. Ensures bank is returned to Cage at completion of each shift. Commitment to delivering excellent customer service.  Greet guests in a timely manner Provide guests with menus Assigns guest to tables Ensure that dining and serving areas are clean and properly set-up Receive and record guests reservations Speak to guests to ensure satisfaction with food and service Other duties as assigned. Exemplifies our core values, family style service, our mission and vision.  Exemplifies our DEI (diversity, equity, inclusion) culture.  Perform other job related duties as assigned. 

KNOWLEDGE, SKILLS & ABILITIES

Strong verbal communication skills. Ability to provide excellent customer service. Work varied shifts, including weekends and holidays High School diploma or equivalent.

PHYSICAL DEMANDS & WORK ENVIRONMENT

Ability to stand for long periods of time. Ability to push, pull, bend, lift and walk intermittently. Work environment may include smoke and variable temperature, lighting and noise levels.

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

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