Health Savings Account Client Service Specialist
Found in: Talent US C2 - 2 weeks ago
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Work independently on daily job duties and projects.
2. Take ownership and accountability to address and resolve client questions and issues, working toward a first call, first email or letter resolution, whenever possible.
3. Responsible for the timeliness and quality review of work performed by staff, including audit compliance, proper offsite backup procedures, and monitoring system efficiency.
4. Provide support and accountability in maintaining and advancing service function assigned maintaining customer satisfaction.
5. Responsible for adhering to uniform procedures and processes to assure the highest quality product experience. Bring forward suggestions for organizational improvement.
6. Document customer contact completely within client management system.
7. Ensure all business results (quality, production, and time service) meet standards.
8. Maintain daily client management functions in system applications, as required.
9. Keep abreast of system functionality, Internal Revenue Service (IRS) regulations and pronouncements, industry related regulations as it pertains to Health Insurance Portability and Accountability Act (HIPAA)), §125, §132, HSAs and COBRA as appropriate.
10. Collaborate with Product Manager and Compliance Officers to acquire expertise in legislative changes.
11. Provide mentoring and training to Teammates to ensure effective servicing.
12. Support overall MEBS revenue and retention goals.
13. Other responsibilities as assigned.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School diploma or equivalent work experience
2. Strong organizational skills
3. Strong communication and interpersonal skills (written and verbal)
4. Maintain an enthusiastic, positive attitude at all times
5. Able to utilize Office Suite applications (Word, Excel, Outlook) and Adobe
Preferred Qualifications:
1. Advanced degree
2. Certification in field of endeavor
3. Call Center experience as appropriate
4. Benefits experience as appropriate
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
-
Client Service Representative
7 hours ago
Greenville, United States McGriff Insurance Broker Full timeProvide responsive service for information inquiries and claims process for Flexible Spending Accounts, Health Reimbursement Arrangements, Transportation Spending Accounts and Health Saving Account (HSA) Plan or COBRA Clients as appropriate. Determin Client Service, Benefits, Representative, Service, Client, Retail, Insurance
-
Client Benefits Specialist, Employee Health
Found in: beBee jobs US - 1 week ago
Greenville, South Carolina, United States Marsh McLennan Agency Full timeClient Benefits Specialist, Employee Health & BenefitsAs our Client Benefits Specialist with our Employee Health & Benefits team (EHB) with Marsh & McLennan Agency, you will be the one our customers go to for benefits related enrollment questions and assistance in real-time. Every day, you'll be researching and working with carriers to resolve questions and...
-
Client Services Account Manager
1 week ago
Greenville, United States CareerBuilder Full timeWe are seeking a professional Client Services Account Manager to join a growing team in Greenville, SC . This is a full time, permanent position with benefits. The ideal candidate will have a background in business analyst work or prior client management experience. Job Description: Serve as the point of contact for internal and external clients including...
-
Client Services Account Manager
Found in: Appcast US C2 - 2 weeks ago
Greenville, United States Find Great People | FGP Full timeWe are seeking a professional Client Services Account Manager to join a growing team in Greenville, SC. This is a full time, permanent position with benefits. The ideal candidate will have a background in business analyst work or prior client management experience.Job Description:Serve as the point of contact for internal and external clients including email...
-
Client Services Account Manager
2 days ago
Greenville, United States Find Great People | FGP Full timeWe are seeking a professional Client Services Account Manager to join a growing team in Greenville, SC. This is a full time, permanent position with benefits. The ideal candidate will have a background in business analyst work or prior client management experience.Job Description:Serve as the point of contact for internal and external clients including email...
-
Client Services Account Manager
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Greenville, United States Find Great People | FGP Full timeWe are seeking a professional Client Services Account Manager to join a growing team in Greenville, SC. This is a full time, permanent position with benefits. The ideal candidate will have a background in business analyst work or prior client management experience.Job Description:Serve as the point of contact for internal and external clients including email...
-
Client Services Supervisor
1 day ago
Greenville, United States Find Great People | FGP Full timeGrowing marketing firm located in Greenville, SC is looking to add a Client Services Supervisor to it's team. This is a remote position however you must me within 2hr commutable distance to Greenville, SC and willing to go into the office a few times a month for meeting. Requirements:Proven client management experienceSolid background of integrated account...
-
Client Services Supervisor
Found in: Appcast Linkedin GBL C2 - 17 hours ago
Greenville, United States Find Great People | FGP Full timeGrowing marketing firm located in Greenville, SC is looking to add a Client Services Supervisor to it's team. This is a remote position however you must me within 2hr commutable distance to Greenville, SC and willing to go into the office a few times a month for meeting. Requirements:Proven client management experienceSolid background of integrated account...
-
Denials Specialist
10 hours ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers...
-
Medical Family Therapist
9 hours ago
Greenville, United States Contentnea Health Full timeCompany OverviewGreene County Health Care is a Community Health Center providing comprehensive medical, dental and behavioral health services for members of our communities in Greene, Pitt and Pamlico counties in eastern North Carolina. Job SummaryThe Medical Family Therapist participates in the clinical operations of Greene County Health Care Inc. by...
-
Medical Family Therapist
10 hours ago
Greenville, United States Contentnea Health Full timeCompany OverviewGreene County Health Care is a Community Health Center providing comprehensive medical, dental and behavioral health services for members of our communities in Greene, Pitt and Pamlico counties in eastern North Carolina. Job SummaryThe Medical Family Therapist participates in the clinical operations of Greene County Health Care Inc....
-
Medical Family Therapist
3 weeks ago
Greenville, United States Contentnea Health Full timeJob DescriptionJob DescriptionCompany OverviewGreene County Health Care is a Community Health Center providing comprehensive medical, dental and behavioral health services for members of our communities in Greene, Pitt and Pamlico counties in eastern North Carolina. Job SummaryThe Medical Family Therapist participates in the clinical operations of...
-
Client Services Coordinator
1 week ago
Greenville, United States Find Great People | FGP Full timeSummary: Our client, a non-profit in Greenville, is seeking a highly organized and detail-oriented individual to join their team as a Client Services Coordinator. As a Client Services Coordinator, you will play a crucial role in managing client relationships and ensuring their satisfaction with our services. This is an excellent opportunity for someone who...
-
Client Services Coordinator
Found in: Appcast Linkedin GBL C2 - 1 week ago
Greenville, United States Find Great People | FGP Full timeSummary: Our client, a non-profit in Greenville, is seeking a highly organized and detail-oriented individual to join their team as a Client Services Coordinator. As a Client Services Coordinator, you will play a crucial role in managing client relationships and ensuring their satisfaction with our services. This is an excellent opportunity for someone who...
-
Client Services Coordinator
Found in: Appcast US C2 - 1 week ago
Greenville, United States Find Great People | FGP Full timeSummary: Our client, a non-profit in Greenville, is seeking a highly organized and detail-oriented individual to join their team as a Client Services Coordinator. As a Client Services Coordinator, you will play a crucial role in managing client relationships and ensuring their satisfaction with our services. This is an excellent opportunity for someone who...
-
Greenville, United States APR Full timeJob DescriptionJob DescriptionInsurance Job : Commercial Lines Account Manager | Commercial Lines Account Executive | Commercial Client ManagerSalary: $70-90K Location: Greenville, South CarolinaOur Greenville, SC based insurance firm is seeking an experienced commercial lines account manager or account executive to service a book of commercial lines...
-
Greenville, United States Phillip Allen Inc. Full timeJob DescriptionJob DescriptionJOB DISCRIPTION FROM PHILLIP ALLEN, INC. DBA COMMON SENSE RETIREMENT PLANNING TITLEClient Relations Coordinator QUALIFICATIONSThis position requires a friendly person who is able to work with clients and advisors to prepare for client meetings and complete new account applications. Excellent phone skills, good working...
-
Mental Health Specialist
9 hours ago
Greenville, United States Prisma Health Full timeInspire health. Serve with compassion. Be the difference. Job Summary Performs direct patient care duties as assigned or delegated by the Charge Nurse to meet the physical, social, emotional, and behavioral needs of the psychiatric and/or chemically dependent patient. Delivers care to patients (voluntary and involuntary) of all ages and demonstrates...
-
Mental Health Specialist
6 hours ago
Greenville, United States Prisma Health Full timeInspire health. Serve with compassion. Be the difference. Job Summary Performs direct patient care duties as assigned or delegated by the Charge Nurse to meet the physical, social, emotional, and behavioral needs of the psychiatric and/or chemically dependent patient. Delivers care to patients (voluntary and involuntary) of all ages and demonstrates...
-
Utilization Review Specialist
Found in: Lensa US P 2 C2 - 6 hours ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice...