Desktop Support

6 months ago

East Peoria, United States Iron Systems Full time

Responsibilities:

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, including, but not limited to, patch updates, hardware replacements, with spares provided by vendor. Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation. Ensure that each Desktop Device is installed with the appropriate Desktop image. Manage Desktop Devices (hardware and software) incidents through to resolution. Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team is available, like for MI calls. Tech should be fully vaccinated.

Requirements:

Knowledge and experience on windows 7 OS Good to have – knowledge in AD and smart hands and feet support. Good to have – knowledge and experience of supporting MAC devices and tablets Experience with Service management tool – ex – Service now. Should have good expertise on EUC tools, remote support tools, MS office and outlook. Preferable to have a good understanding of Lync, VPN, and mobile device support. Should be aware of ITIL process of Incident, Change, Problem, Service Request, and related activities like spare and buffer stock management. Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; bachelor’s degree preferred

  • IT Desktop Support Technician

    5 days ago

    East Providence, United States Aspen Aerogels Full time

    Description Aspen Aerogels is a rapidly growing aerogel technology company founded in 2001 to capitalize on patented advances in aerogel manufacturing. Aspen's extensive portfolio of proprietary aerogel products are manufactured at scale and sold worldwide in the Electric Vehicle, Energy Infrastructure, and Sustainable Building Materials industries. Aspen is...

  • Desktop Technician

    7 days ago

    East Hartford, United States Indotronix International Corporation Full time

    Position: Desktop Technician Location: East Hartford CT 06108 Duration: 12+ months contract Pay rate $19.92/hr on w2 + Mileage Mon - Fri, 8am to 5pm Non-Driving role but may have to drive between sites Job Responsibilities: Computer hardware set up, basic hardware and software troubleshooting stills Provides support for software, hardware and networking...

  • Desktop Technician

    2 weeks ago

    East Hartford, United States Indotronix Avani Group Full time

    Position: Desktop Technician Location: East Hartford CT 06108Duration: 12+ months contractPay rate $20/hr on w2 + Mileage Mon to Fri8am to 5pmNon-Driving but may have to drive between sitesJob Responsibilities:Computer hardware set up, basic hardware and software troubleshooting stillsProvides support for software, hardware and networking support for...

  • PC LAN Technician

    2 days ago

    Peoria, United States Tech One IT Full time

    W2 OpportunityRole: PC LAN TechnicianLocation: Phoenix, AZJob Description:1.(3) years of related experience in computer/network maintenance, desktop support, troubleshooting desktop Windows 10 environment, or applications support OR Combined education and experience qualifications: 2.An equivalent combination of post-secondary education and/or job-related...

  • IT Support Specialist

    1 month ago

    East Alton, United States West Star Aviation Full time

    West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and...

  • Computer Support Specialist

    1 week ago

    East Moline, United States Kelly Science, Engineering, Technology & Telecom Full time

    Job Title: Computer Support AssociateLocation: East Moline, IL, 61244Type: ONLY on W2 contract (NO C2C)Length: 12 monthsPay Rate – $26.43 per hourAdditional Information:• 3rd Shift - Onsite position (9:30PM to 6 AM)• Metatarsals are required on the first day** Visa sponsorship is not available, now or in the near future, for this position**This is 100%...

  • Computer Support

    5 days ago

    East Moline, United States ATC Full time

    Some travel between local Quad City facilities as needed may be required. Weekly or less frequency within 10 miles. Will drive a John Deere Gator while in the factory after completing training.Job Description:• To provide onsite deskside Tier 2 support performing the following dutiesJob Duties:• Performs/monitors standard processes or operations that are...

  • IT Operations Specialist with Excellent Hardware and Network Support

    1 month ago

    East Dubuque, Illinois, United States Runde Chevrolet Full time

    At Runde Auto Group, we're seeking a detail-oriented and proactive IT Operations Specialist to support our company's IT operations in the IL, WI and IA region. This role offers an excellent earning potential with an aggressive pay plan, making it a great opportunity for those passionate about technology and eager to contribute to a team.Job Overview:The IT...

  • Computer Support Associate I

    4 days ago

    East Moline, United States Aditi Consulting Full time

    3rd shift (10 pm to 6:30 am) Job Duties: Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues. Documents recording and/or distributing information....

  • Kelly Science, Engineering, Technology

    1 week ago

    east moline, United States Kelly Science, Engineering, Technology & Telecom Full time

    Job Title: Computer Support AssociateLocation: East Moline, IL, 61244Type: ONLY on W2 contract (NO C2C)Length: 12 monthsPay Rate – $26.43 per hourAdditional Information:• 3rd Shift - Onsite position (9:30PM to 6 AM)• Metatarsals are required on the first day** Visa sponsorship is not available, now or in the near future, for this position**This is 100%...

  • IT Project Coordinator

    2 months ago

    East Granby, United States RSCC Wire & Cable LLC Full time

    Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. Under broad supervision, coordinates, diagnoses and troubleshoots...

  • ATC | Computer Support

    4 days ago

    east moline, United States ATC Full time

    Some travel between local Quad City facilities as needed may be required. Weekly or less frequency within 10 miles. Will drive a John Deere Gator while in the factory after completing training.Job Description:• To provide onsite deskside Tier 2 support performing the following dutiesJob Duties:• Performs/monitors standard processes or operations that are...

  • ATC | Computer Support

    4 days ago

    east moline, United States ATC Full time

    Some travel between local Quad City facilities as needed may be required. Weekly or less frequency within 10 miles. Will drive a John Deere Gator while in the factory after completing training.Job Description:• To provide onsite deskside Tier 2 support performing the following dutiesJob Duties:• Performs/monitors standard processes or operations that are...

  • IT Hardware Specialist

    2 weeks ago

    East Greenville, Pennsylvania, United States F2Onsite Full time

    About the RoleThis is a skilled IT support position that involves providing hands-on technical assistance to clients on-site. The role requires strong knowledge of computer hardware and software systems, as well as excellent communication and customer service skills.Key ResponsibilitiesTroubleshoot and repair technology-based products, including PCs,...

  • Field Support Tech IFA

    4 months ago

    Peoria, IL, United States H&R Block Full time

    Job Description:Provides technical PC, peripheral, network and software break-fix, on-site, phone, chat and off-phone for retail tax offices worldwide enabling end users to operate efficiently and effectively. Utilizes software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents. Effectively opens and works...

  • Customer Success Training

    3 weeks ago

    Peoria, AZ, United States Year Up United Full time

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with...

  • Entry Level Banking Training Opportunity

    2 months ago

    East Cambridge, United States Year Up United Full time

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with...

  • Entry Level Banking Training Opportunity

    1 month ago

    East Providence, United States Year Up United Full time

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with...

  • Entry Level Banking Training Opportunity

    2 months ago

    East Providence, United States Year Up United Full time

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with...

  • Entry Level Banking Training Opportunity

    2 months ago

    East Providence, United States Year Up United Full time

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with...