Brand Standards, Guest Experience

6 months ago

Harlingen, United States Ecolab Full time
JOB DESCRIPTION

Ecolab is seeking a Brand Protection Advisor to join its EcoSure division, an industry leader in brand protection programs, to drive operational excellence and help our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include top brands in the hospitality industry including foodservice and hotels, as well as convenience stores, facilities, and long-term care. As a Brand Protection Advisor you will provide best-in-class, comprehensive on-site visits, and provide teaching and coaching to help our clients maintain the highest standards.

What’s in it For You

The opportunity to take on some of the world’s most meaningful challenges , helping customers achieve clean water, safe food, and healthy environments The ability to make an impact and shape your career with a company that is passionate about growth and that can provide a long-term career path in operations, training, sales, or leadership The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best Comprehensive benefits package starting day 1 of employment including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, tuition reimbursement and more Paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom-style training Company-paid vehicle for business and personal use, where applicable Plan and manage your schedule in an independent work environment Be part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment

What You Will Do

Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests Adhere to HIPPA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership Partner with other EcoSure and Ecolab teams to solve client challenges Complete a budgeted number of visits each week, delivering an exceptional client experience Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions Support the growth initiatives of our company and our clients

Position Details

Candidate must reside within a commutable distance of Harlingen,TX Percent of overnight travel required: Up to 25% Position requires the ability to work occasional evenings, weekends, and overtime as business needs dictate

Minimum Qualifications

High school diploma and 2 years of hospitality industry-related experience Position requires a current and valid Driver’s License No Immigration Sponsorship available

Physical Demands

Position requires the ability to be around, touch and potentially consume food made from or with animal products and/or top allergens Position requires the ability to lift and carry 25 pounds Position requires the ability to inspect client playgrounds by climbing, crawling in tight areas and going down tube slides Essential duties of the position include bending, squatting, shifting and adjusting movement to assess areas low to the ground and above the head Position requires the ability to stand and walk for extended periods of time in client locations Position requires the ability to drive and/or fly to client locations as needed Drive a company-paid vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Preferred Qualifications

Bachelor’s degree in culinary, hospitality or business field Multilingual (Spanish & French preferred) High-level customer service and advanced consultative skills Ability to work well under pressure, juggle tasks and work efficiently against deadlines Strong planning and organizational skills and high attention to detail Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills

EcoSure, the brand protection division of Ecolab, partners with global brands to create an end-to-end brand protection strategy. Through a collaborative approach to assessments, coaching and industry best practices, we create a unique program that encompasses the critical components of any operation. The results are real-time insights and actionable steps that mitigate brand risk and optimize guest experience.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.to see our benefits. 

Covid-19 Vaccine Notice

Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. 

Americans with Disabilities Act (ADA)


Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

  • Guest Service Team Member

    1 month ago

    Harlingen, United States Wingstop Full time

    Wingstop - 2010 S 77 Sunshine Strip - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...

  • Guest Service Team Member

    2 months ago

    Harlingen, United States Wingstop Full time

    Wingstop - 1729 W Harrison Ave Ste B - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...

  • Guest Advocate

    2 months ago

    Harlingen, United States Target Full time

    Target - 1002 Dixieland Rd [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...

  • Patient Experience Specialist

    4 weeks ago

    Harlingen, Texas, United States Planned Parenthood of Michigan Full time

    Planned Parenthood South Texas is a leading provider of women's health services in the region. We are seeking a highly skilled Patient Experience Specialist to join our team. As a Patient Experience Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service. Your primary responsibility will be to facilitate...

  • Carhop or Skating Carhop

    7 months ago

    Harlingen, United States Sonic Full time

    Description: Employer - McCue Group Sonics As a SONIC Drive-In Carhop, your primary responsibility is to provide every guest with a SuperSONIC experience by: •Delivering a warm, friendly, and fast experience to every guest •Being a menu genius and helping SONIC customers navigate all customizable combinations •Being empowered to resolve customer...

  • Bistro Server

    3 months ago

    Harlingen, United States Courtyard Harlingen Full time

    Overview: Opportunity: Bistro Server Serve food and/or beverage to guests in a courteous and friendly manner and in accordance with established brand/hotel guest service and sustainability standards. Your Growth Path Banquet Server/Captain; Restaurant Supervisor Restaurant Manager Banquet Manager Your Focus Set up necessary supplies, food, and beverage at...

  • Server - Franchise

    6 months ago

    Harlingen, United States Denny's Full time

    JOB DESCRIPTION This job posting is for employment at an independently owned and operated franchisee of Denny’s. Pay Rate: $2.20 Our Servers are motivated, team oriented, friendly, dependable and driven to providing excellent guest service. A qualified candidate will greet and seat guests, suggestive-sell, take orders, prep food, collect payment,...

  • Server Representative

    1 month ago

    Harlingen, Texas, United States Golden Corral Full time

    Job Summary: We are seeking a skilled Server to join our team at Golden Corral. As a Server, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Ensure guest satisfaction and promote return visits by following the Eight Steps of Service.Practice positive public...

  • Front Desk Associate

    4 weeks ago

    Harlingen, Texas, United States BC LYND Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at BC LYND Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience throughout their stay.Key ResponsibilitiesProvide attentive and courteous service to all guests,...

  • Retail Associate

    4 weeks ago

    Harlingen, Texas, United States Sam's Club Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Member Assistant - Cart Attendant. In this role, you will play a critical part in ensuring a positive shopping experience for our members by providing exceptional service and support.Key Responsibilities:Ensure club pick up orders are filled by contacting...

  • Customer Service Representative

    4 weeks ago

    Harlingen, Texas, United States Target Full time

    Key Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest, every time. This includes making genuine connections with guests through friendly conversation and providing assistance as needed. You will also be responsible for scanning and bagging guest items efficiently, ensuring a smooth and enjoyable shopping...

  • Seasonal Beauty Consultant

    4 weeks ago

    Harlingen, Texas, United States Ulta Beauty Full time

    Job Summary: As a Beauty Advisor at Ulta Beauty, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests. Key responsibilities include:Main Responsibilities:Make eye contact and greet each guest entering the storeDetermine each guest's needs and answer questions about products and...

  • Proposal Writer

    1 week ago

    Harlingen, United States Primary Services Full time

    Join a growing team and take your marketing career to the next level by managing impactful proposal development and enhancing brand presence. This exciting opportunity offers extreme growth and the opportunity to work with a respected company in the construction industry while supporting digital marketing efforts and event coordination.Primary Services is...

  • Kitchen Support

    2 weeks ago

    Harlingen, United States Cinemark Full time

    Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. Role Summary: In the Kitchen Support position, you will be...

  • Hospitality Specialist

    4 weeks ago

    Harlingen, Texas, United States Buffalo Wild Wings Full time

    Key Responsibilities:• Create a unique experience for each guest by making personal connections• Blend enthusiasm, attention to detail, and knowledge of food and beverage options• Drive loyalty by engaging in sports-related conversations and recommending beverage pairings with great foodAbout the Role:As a Beverage Experience Manager at Buffalo Wild...

  • Front Desk Associate

    4 weeks ago

    Harlingen, Texas, United States BC LYND Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at BC LYND Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesGuest Service: Greet and welcome guests, respond to...

  • General Manager

    2 weeks ago

    Harlingen, United States Community Choice Financial Family of Brands Full time

    Overview: General ManagerCommunity Choice Financial ® Family of Brand As a results-driven General Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their...

  • Server Host

    1 month ago

    Harlingen, Texas, United States Bramble Restaurants, LTD Full time

    Job SummaryWe are seeking a motivated and friendly Server to join our team at Bramble Restaurants, LTD. As a Server, you will be responsible for providing excellent guest service, taking orders, and ensuring a positive dining experience for our customers.Key ResponsibilitiesGreet and seat guests in a timely and welcoming mannerTake orders and serve food and...

  • Associate Director, Marketing

    2 months ago

    Harlingen, United States Sun Pharmaceutical Industries, Inc. Full time

    Associate Director, Biologics Marketing Overview The role of Associate Director for Biologics Marketing requires a highly motivated and resourceful individual who has solid marketing acumen and leadership behaviors necessary to deliver brand strategic imperatives. Demonstrated success in health care professional (HCP) and patient marketing within...

  • Night Auditor

    6 months ago

    Harlingen, United States Courtyard Harlingen Full time

    Overview: Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager Your Focus Perform bookkeeping activities, such as...