Case Manager

3 weeks ago

Columbus, United States Lutheran Social Services of Central Ohio Full time

Case Manager - Housing

Full Time Days | Hybrid | 8am-5pm | Monday-Friday

** Pay rate up to $26/hr; based on experience **

Lutheran Social Services of Central Ohio is currently seeking a Case Manager - Housing for LSS Health Center (formerly Health Center at Faith Mission) in Columbus, Ohio. LSS Health Center is here to provide quality, easily accessible, and comprehensive care to all regardless of income or insurance status with dignity and compassion.

The ideal candidate will share Our Mission: Creating a better world by serving people in need.

The Health Center Case Manager - Housing is responsible for the assessment of client strengths and needs, development of individual action-oriented goal plans, and coordination of referral and linkage to community resources to assist clients in quickly moving to appropriate housing and establishing plans self-sufficiency and stability. Providing education on PrEP and HIV related care and prevention services and provide linkage to comprehensive care.

What will I do as a Case Manager - Housing with Lutheran Social Services?

  • Work with clients to develop action-oriented goal plans with a focus on securing housing, operating from a "housing first" model.
  • Implement planning systems that reflect client strengths and needs, client responsibilities and action steps to help clients in achieving their goals.
  • Provide budgeting and other planning assistance toward the goal of housing attainment and retention, including establishing savings plans based on client income.
  • Coordinate with LSS Health Center Primary Care, and Behavioral Health teams to assist clients in seeking income, employment and housing as appropriate.
  • Assist clients with referral and linkage to community-based social service and support systems that promote long-term safety, self-sufficiency, and stability.
  • Refer clients to partner agencies and community resources that benefit their short-and long-term goals.
  • Interface closely with all Faith Mission, 211, and Food Pantry staff to provide quality wrap-around services for clients.
  • Gather information on potential resources for clients in the larger community, creating working relationships and disseminating information.
  • Maintain clear and precise data and case notes, including timely submission of monthly client Level data (CLD) reports and careful documentation of all client interactions.
  • Actively participate in focused Case Reviews, working with colleagues toward positive client outcomes.
  • Contribute to an atmosphere of safety, sanctuary, dignity, support and resource through adherence to the LSS Code of Ethics and Confidentiality Agreements.
  • Assist with crisis intervention and de-escalation by providing leadership, and by modeling professional and calm problem-solving behavior for clients, colleagues and the community.

Requirements for a Case Manager - Housing with Lutheran Social Services:

  • Bachelor's level in a social service area preferred; High School Diploma or GED required.
  • 2-3 years of experience in case management, particularly with housing services, homelessness support, or mental health services.
  • Experience working with vulnerable populations, including those affected by homelessness, HIV, substance use, and behavioral health challenges.
  • Basic understanding of HIV prevention, PrEP education, and community health resources.
  • Valid Ohio driver's license, access to reliable insured transportation and ability to meet LSS insurance standards required.

As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others.


Benefits with Lutheran Social Services:

  • Health insurance with 4-plan options
  • Tuition Reimbursement Program
  • 403(b) retirement plan with employer matched savings
  • Dental and Vision insurance
  • Medical and Childcare Flexible Spending (FSA)
  • Health Savings Account
  • PTO and 12 Paid Holidays
  • Opportunity to make a positive impact on individuals & the community.

About Lutheran Social Services:

We put our Mission of Service into action. Every day LSS serves thousands of people in 27 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers Food Pantries, housing and supportive services through homeless shelters, domestic violence services, senior living and health care, affordable housing communities, and other services that uplift families and strengthen communities.


Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.

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