Geek Squad Agent

3 weeks ago


Union City, United States Best Buy Full time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.

What you'll do

  • Provide positive, timely service to customers during the check-in and checkout process
  • Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
  • Help set up and repair technology devices for customers
  • Monitor service queues and provide accurate status updates to customers
  • Clearly communicate and partner with fellow agents
Basic qualifications
  • 3 months of experience in working in retail or customer service
  • Passion for technology and desire to solve problems
  • Must be able to adapt and learn new skills in a fast-paced industry
  • Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Full timePandoLogic. Keywords: Electrical Appliance Service Technician, Location: Union City, CA - 94587



  • Union City, United States Best Buy Full time

    Our CIA Senior Agent is an expert in the fulfillment of Geek Squad services. They are responsible for training and coaching agents to repair and service in accordance with Geek Squad's high standards and Best Buy's Customer promise. The CIA Senior Agent leads a team of Geek Squad Agents in the Precinct and acts as a role model in performing repairs and...

  • Geek Squad Agent

    2 months ago


    Traverse City, United States Best Buy Careers Full time

    As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a...

  • Geek Squad Agent

    4 weeks ago


    Traverse City, United States Best Buy Careers Full time

    As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a...

  • Geek Squad Agent

    2 weeks ago


    Traverse City, United States Best Buy Full time

    As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a...

  • Geek Squad Agent

    2 weeks ago


    Traverse City, MI, United States Best Buy Full time

    As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a...

  • Geek Squad Agent

    2 weeks ago


    Traverse City, MI, United States Best Buy Careers Full time

    As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a...


  • Salt Lake City, United States Best Buy Full time

    As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You'll provide our clients with service that exceeds their expectations by handling appointments with care, asking the right questions to enhance their experience...

  • Triage Agent

    2 months ago


    Polk City, United States Best Buy Full time

    Best Buy - 8906 n road 33 dock door #902 [Maintenance Technician] As a Triage Agent at Best Buy, you'll: Support a team of Geek Squad Repair Agents by moving product through repair process; Verify model and serial numbers; Prepare and set up units for diagnostics; Test consumer electronics and appliances; Perform basic repairs/part replacements...Hiring...

  • Lead Scrum Master

    6 months ago


    Jersey City, United States DTCC Full time

    Are you ready to explore a world of possibilities?Join our DTCC family, and you’ll grow your expertise and become the best version of you. As you embark on a new journey, you’ll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive...

  • Scrum Master NJ

    22 hours ago


    jersey city, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Jersey City, New Jersey! The Role As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad,...


  • jersey city, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Jersey City, New Jersey! The Role As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad,...

  • Scrum Master NJ

    18 hours ago


    jersey city, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Jersey City, New Jersey! The Role As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad,...

  • Help Desk Specialist

    2 weeks ago


    Kansas City, United States Zachary Piper Full time

    Zachary Piper Solutions is seeking an Help Desk Specialist to join a DoD program that is fully-funded through 2028, supporting the Department of the Navy located in Kansas City, MO. The Help Desk Specialist will assist with end-user desktop support for a large enterprise network. This is a great opportunity to gain experience and grow within the Intelligence...


  • Jersey City, NJ, United States Fidelity Investments Full time

    TRADING SQUAD LEADER / PRODUCT OWNER | Fidelity Digital Assets ℠ Fidelity Digital Assets℠ is dedicated to building products and services that help retail and institutions adopt digital assets and innovate within the increasingly digital world of finance. Fidelity Investments began researching blockchain technology and digital assets solutions in 2014,...


  • Jersey City, NJ, United States Fidelity Investments Full time

    TRADING SQUAD LEADER / PRODUCT OWNER | Fidelity Digital Assets ℠ Fidelity Digital Assets℠ is dedicated to building products and services that help retail and institutions adopt digital assets and innovate within the increasingly digital world of finance. Fidelity Investments began researching blockchain technology and digital assets solutions in 2014,...


  • jersey city, United States Chubb Full time

    The Product Owner is the mini-ceo of the digital product, service, or capability that the digital product team builds and owns. The product owner will create, shape and own the digital vision and roadmap, prioritizing for agent and customer impact and business value to deliver Chubb’s product and coverage solutions digitally. Main responsibilities includes...