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Automotive Tire and Service Advisor

3 months ago

Oro Valley, United States Goodyear Full time

Goodyear. More Driven.

General Description:   

Responsibilities will include, but will not be limited to:  

Drive sales and profitability for the store location by selling tires and recommended automotive services by communicating benefits and product features appropriately Build guest relationships and ensure guest satisfaction through understanding their needs Communicate all advertising and promotion of products and services  Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out Contribute to promotional merchandising and special events Effectively communicate all warranties, promotions, and advertisements to guests  Utilize tools provided to make recommendations to guests based on manufacturing guidelines  Assist Service Manager in communicating information about guest vehicles, as needed  Maintain a clean and safe work and guest area  Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:  

Previous Automotive Guest Service experience  Valid driver's license Must be at least 18 years of age  No relocation is being offered for this position  Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future 

Preferred Qualifications:  

High School Diploma or GED Previous tire sales experience Previous automotive service sales experience

Position Criteria:  

Strong work ethic; independently motivated to produce results with limited influence from others Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork  Ability to review, analyze, and interpret information, identify problems, and make decisions  Ability to read, understand, and follow procedures and guidelines  Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays  Commitment to following established safety policies and procedures 

Service Writer, Service consultant, Automotive service specialist, Parts and service advisor, Customer care representative, new vehicle delivery coordinator, Lease & Finance coordinator, warranty administrator, service coordinator, shop foreman assistant, repair estimator, parts manager assistant, technical service advisor, fleet service advisor, customer experience advisor, client services representative, guest service advocate, vehicle care specialist, automotive concierge, technical liaison, diagnostic specialist, pre-delivery inspector, express service advisor, vintage car specialist


Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to .


Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.