Claim Director

Found in: Talent US C2 - 1 week ago

New Haven, United States CHUBB Full time

Chubb is seeking a Claim Director for our Life Sciences Claims team. The Life Sciences Claims Team provides claim handling with regard to some of the largest medical products manufacturers and providers of instruments with worldwide distribution on the cutting edge of innovation, research and technology. Typical Life Sciences claims include Products/Completed Operations; General Liability (premises/operations), E&O, heath care & clinical trials. This is an individual contributor role responsible for all aspects of claim handling including investigation, coverage determination, reserving, negotiation and settlement or trial strategies. This position will require some travel, as well as coordination among both internal and external business partners. You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials. The Claim Director will report to the AVP of Life Sciences Claims. 

Responsibilities:

Provides outstanding customer service and works well with the insured, broker and TPA in the adjustment of Life Sciences claims. Confirms coverage of claims by reviewing policies and documents submitted in support of claims. Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit. Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages. Directs and closely monitors assignments to experts and defense counsel. Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company. Sets reserves within authority or makes claim recommendations concerning reserve changes. Interacts with business partners, insureds and directly with claimants and counsel. Travels to conferences, mediations, and trials as necessary. Minimum of 5 years of casualty claims handling experience; life sciences or products liability a plus. Law degree or equivalent business experience a plus. Ability to work independently and assimilate learning materials on many different subjects from various sources. Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner. Ability to deliver high caliber customer claim service to a sophisticated client base. Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues. Demonstrated strong relational skills particularly in adverse or high-pressure situations.

Who are we looking for?

Successful professionals at Chubb come from many backgrounds and experiences and bring that rich diversity with them to our company along with:

an inclusive mindset which allows differences to be leveraged for better business results; open, transparent communication; teamwork and inclusion which draws on diverse ideas and perspectives; and new ideas, innovation, and ways of thinking which support diversity.

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