Sales Trainee

2 weeks ago

Torrance, United States Expeditors Full time

Job Description

The focus of the Sales Trainee is to learn the company, culture, and operations and ultimately transition roles as District Sales Executive (DSE). The trainee program starts in an operational department. During your time in operations, you will learn how our company handles orders and services as requested by the customer. Included roles in operations include (but not limited to) handling dispatch, issuing bills of lading, direct communications with our service providers and customers, issuing and paying invoices, and reconciliation of all and any exceptions related to the responsibilities that are delegated to the trainee. In addition, the trainee is expected to understand the P&L structure within the operations. The trainee will spend (a minimum ) of one year within one specific department before next developmental plans are scheduled. The next step would involve additional training with all other product and services teams.

The Sales Trainee is expected to execute and align themselves with the overall organization and it's strategic goals coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions. During the training period, the Sales Trainee is expected to learn and understand all product principles in order to confidently promote and market our services to future prospective clients.

The job environment as a trainee is in office. The job environment to transition to a District Sales Executive is predominately external. This position initially reports to the Operations Supervisor of the assigned department with a dotted line to the District Sales Manager.

Key Deliverables

These are the minimum results expected from a successful District Sales Executive:

Manage an assigned territory or named account list and demonstrate extensive knowledge of potential customers and competitors in this area Timely data entry in our Customer Relationship Management tool Orchestrate customer / branch relationships and collaborate with regional Product, Service, Geo, and Knowledge Management resources Participate in the creation of value-added solutions for customer’s logistics needs, including supporting diagrams and cost-benefit calculations Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork. When needed, support AR (accounts receivable) collection. Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge Involvement in local trade groups, as directed by the District Sales Manager Take on additional assignments as required, supporting company needs

Qualifications

Minimum Qualifications:  

High School Degree or equivalent required Successful candidates must pass a background check Must be legally authorized to work in the United States Must not require future sponsorship for employment visa Fluent in English, both written and verbal Must have the ability to work overtime in support of the department’s needs Must be able to commute to the city of Torrance, CA The ability to commute and meet with customers off-site on a regular basis

Desired Skill-Sets and Characteristics

Strong problem solving, organizational, and interpersonal skills Ability to work productively both individually and in a team environment Sense of urgency for goal achievement Self-motivated with ability to work in a fast-paced and constantly changing environment Comfortable with regular data entry on a laptop computer Strong rapport and relationship-building focused Empowered to make quick decisions in response to changing conditions Extroverted, confident, enthusiastic and persuasive Influences others to action Timeliness and accountability for results

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