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Associate Director, Client Operations
2 months ago
Job Description
Overview:
The Associate Director, Client Operations is an integral role within the Starcom team, responsible for monitoring and building internal operational processes throughout the account. The Associate Director, Client Operations will also be responsible for monitoring and enhancing a reporting tool used heavily throughout the account. Data integrity is of upmost importance, so a keen eye for detail and forward thinking are key attributes required for this position.
Role Objectives:
Qualifications
The candidate must have 4-5 years of experience consulting with clients on making strategic investment decisions to improve business results Strong Analytical skills with a foundation in strategic business management Experience implementing a practical and redundant set of double-checks and balances team-wide to consistently strive for flawless execution in all operational areas Extensive experience using MediaTools and Excel Strong critical thinking and creative problem-solving skills; demonstrated ability to identify actionable insights Solid communication skills, able to write clearly, speak professionally, and convey complex technical concepts to a non-technical audience Proven history of meeting deadlines in a fast-paced environment Hands-on problem solving abilities and a “can do” approach (someone who is a both a thinker and a doer)