Business Office Manager

2 weeks ago


Kentwood, United States Cardinal Senior Management Full time
Position: Business Office Manager Location: 4352 Breton Rd SE Kentwood, MI Job Id: 555 # of Openings: 0 Kentwood Senior Community in Grand Rapids seeks an experienced individual to fill the role of Business Office Manager. Working closely with the Executive Director, the office manager will ensure the smooth and efficient day-to-day operations of the community. Additionally, they will engage with residents and their families to address their needs effectively. The ideal candidate should possess strong multitasking abilities and excellent communication skills to interact with staff at all levels and contribute to problem-solving efforts. Experience working in a senior community, in a management role, is required. Responsibilities Supports Managing Director. Oversees the financial aspects of the business, such as billing, banking, and accounting. Address and resolve residents’ complaints and concerns. Protects resident’s confidentiality following HIPAA guidelines. Maintains a clean work environment. Answer multi-line telephone, screen, and direct calls take and relay messages, and provide information to callers.  Give tours to potential clients and families. Direct individuals to the correct destination, and deal with queries from the public and clients.  Ensures knowledge of staff movements in and out of the organization. Prepare letters and documents, receive, sort, and distribute mail, maintain office filing, and organize meetings.  Contact contractors and vendors for their services, such as billing agencies and accounting services. Responsible for all aspects of hiring requirements, personnel files, and collections of past due accounts. Supervises the selection and ordering of supplies. Makes sure that educational pamphlets and brochures of services are readily available for residents. Other duties as required. Requirements Managing staff, including hiring and dismissal. HR experience. Accounts receivable and payable. Benefits Medical, dental, and vision insurance. PTO Paid holidays 401K Employee recognition events. Cardinal Senior Living is an equal opportunity employer


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