Physical Security Systems Manager

4 months ago

New Haven, United States Yale School of Medicine Full time

Position Focus:

Yale University's Public Safety Department provides physical and electronic security services to the Yale community making the environment on campus a safe as possible. The Systems division of the department is responsible for the physical security systems including access control, closed-circuit video, intrusion alarm and many others. In addition to the systems hardware, there is also a monitoring component. The purpose of this role is to assist in managing the systems, oversight of design and installation, as well as interfacing with systems operators and security vendors. The Physical Security Systems Manager reports to the Associate Director of Public Safety Systems and will work in an ever-changing environment and may have to work flexible hours on occasion. This position will direct Central Alarm Station monitoring officers, security vendors and fellow team members in proper protocol and best practice to systems management/response. Will coordinate new, customer-driven security projects from inception to commissioning.

Essential Duties

1. Designs, develops and implements scalable solutions for security system installations, upgrades, repairs and change outs. 2. Researches and tests new security technologies, systems, equipment, components and products. 3. Provides recommendation for technology enhancements and improvements and perform due diligence in assessing new technology solutions, including cost and budget preparation. 4. Oversight of all aspects of the University access control systems which includes planning, design, installation and maintenance for new and existing clients. 5. Establishes and implements effective, predictable and measureable processes and procedures. 6. Develops and delivers progress reports, proposals, requirements documentations and presentations. 7. Oversees systems integration functions, working with and providing direction to outside consultants. 8. Suggests areas for improvements in internal processes by remaining on the forefront of emerging industry best practices on security systems. 9. May perform other duties as assigned.

Required Education and Experience

Bachelor's Degree and five years of related experience or an equivalent combination of education and related experience.

Required Skill/Ability 1:

Strong leadership, supervisory, problem solving, team building, and customer service skills. Strong verbal and written communication skills, with demonstrated ability to manage up. Extensive background in electronic security systems.

Required Skill/Ability 2:

Strong and demonstrated ability to lead and work calmly, effectively and flexibly in an ever-changing environment with a diverse group of colleagues and customers. Strong people management skills, proven ability to work unsupervised and exercise sound, independent judgment.

Required Skill/Ability 3:

Strongly demonstrated ability to explain and train complex issues in simple lay terms, and to give instructions to individuals with widely diverse skill sets and abilities. Proven skills in diagnosing, troubleshooting, and mitigating all security systems issues with team members and contractors.

Required Skill/Ability 4:

Ability to work on and prioritize a wide variety of tasks simultaneously. Strongly demonstrated ability to handle complex designs, accuracy, and ability to pay attention to detail.

Required Skill/Ability 5:

Ability to work in heavy IT environment and proven ability in network theory/design and field recognition of network hardware. Proven ability in recognizing security system design, components, integration techniques and be able to diagnose and troubleshoot same system.

Preferred Education, Experience and Skills:

Minimum 5 years of project management experience encompassing both office-based and field operations. Experience working with large access control systems, intrusion systems, and IP based video management systems. IT experience and understanding of network infrastructure. Excellent knowledge of Excel, Access, Word, and Windows.

Preferred Licenses or Certifications:

State of Connecticut L-6 Limited Electrical License.

Weekend Hours Required?

Occasional

Evening Hours Required?

Occasional

Drug Screen

No

Health Screening

No

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:

Additional Background or Health Screening Requirements

Selected incumbent must have successful completion of a DMV check and a valid driver’s license.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

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