Business Control Manager-Broker Dealer Customer Protection Manager-Global Market Operations

4 weeks ago


New York, United States Bank of America Full time

Description

:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

Responsibilities:

Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards Performs monitoring and testing of controls, identifying issues and control improvements for remediation Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts Manages the performance and productivity of team members that conduct quality inspection reviews Ensures timely execution of QA activities including control execution, case management, and results reporting Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Required Skills

• Controls Management - Previous experience with DTC settlement and the Customer Protection Rule / SEA Rule 15c3-3.
• Issue Management
• Monitoring, Surveillance, and Testing
• Risk Management - 5+ years of experience in US Broker Dealer operations or front office or related regulatory/compliance expertise.
• Quality Assurance - Working knowledge of equities clearing, broker dealer operations, and Securities and Exchange Act Regulations.
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving - Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.
• Written Communications - Presentable, confident and client focused. Comfortable leading meetings, creating presentation documents, and speaking to senior stakeholders.
• Recording/Organizing Information
• Decision Making
• Innovative Thinking - Ability to work collaboratively and challenge current processes in clear, logical manner.
• Prioritization
• Research

Desired Skills:
• FINRA Series 99 a plus
• Experience with the change management Lifecyle.

Skills:

Controls Management Oral Communications Risk Management Stakeholder Management Strategy Planning and Development Continuous Improvement Drives Engagement Influence Strategic Thinking Talent Development Data and Trend Analysis Decision Making Monitoring, Surveillance, and Testing Problem Solving Quality Assurance

Minimum Education Requirement: Null

Shift:

1st shift (United States of America)

Hours Per Week: 

40

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