Staff Manager, Customer Service Support During Holiday Season

1 month ago

Fort Worth, United States Kinetic Events Full time

Kinetic Events Staffing is in search of an onsite staff manager to assist with a seven-week program from Nov 18 - Jan 5th at the Fort Worth Botanical Gardens. This is a great opportunity if you are looking for evening work during the holiday season. We provide a fun, collaborative, and positive work environment. 

Job Description 

  • The event is a seven-week outdoor light show at the Fort Worth Botanical Gardens. 
  • We will have shifts available almost every evening starting Mon Nov 18 and can offer 20-40 hours per week until Sun 1/5. 
  • Job duties include tracking attendance, issuing/recording all breaks, handling incidents/conflicts, fostering a positive and collaborative work environment, and completing a daily event recap. Staff will be greeting attendees, providing directions/wayfinding, and assisting with parking. 
  • This job will require you to manage 12-16 staff per shift. 
  • Pay is $26/hour. 

Shift Times 

  • Mandatory paid onsite training will be held on Monday 11/18 from 4pm-9pm. If you cannot attend the training, you cannot work on this program.
  • In addition, a mandatory paid one-hour virtual training with Kinetic Events must be completed before the start of the program. 
  • Shift times are 4:45 PM - 10:30 PM. 
  • We are operating on Christmas Eve, New Year's Eve, and New Year's Day and will prioritize those who are available to work on these dates. 

Ideal Candidates

  • Must have 2-3 years experience in experiential marketing and/or events and a history of leadership/managerial roles. 
  • Ideally, looking for someone who can work all/a majority of the dates of this program. 
  • Must be comfortable working exclusively outdoors. There are no indoor positions available. 
  • Must be comfortable standing on your feet for the duration of the shift and interacting with hundreds of people per shift. 
  • Must be friendly, reliable, outgoing, and professional. 

About Kinetic Events Staffing

We are a nationwide staffing agency with high-profile clients around the country. We place staff for short-term and long-term programs and offer job opportunities with hundreds of clients around the country. Once you are hired by us, you do not need to apply for other job opportunities in our network. We are a W-2 staffing agency. We pay every week via direct deposit. You may be required to pass a background check to work our events.

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