Market Manager
3 months ago
Responsibilities
: Manage the end-to-end operation of the respective portfolio, with support from the Operations leadership team Manage performance and efficiency of our operations: track and report critical operational, ridership, supply and demand metrics. Use data to optimize processes, creatively solve problems, and track results Be the representative and resolve any operational matters for Bird with stakeholders, whether city, vendors or other third parties Work on continuous growth, as well as local campaigns and initiatives to improve market share Manage costs, with a keen eye on profitability and positive margins Build a highly efficient and motivated operations team, including daily oversight, coordination and training of our operational staff, including hourly, front-line workforce in specific markets Problem solve - prioritize tasks, and overcome obstacles that come your way Collaborate, communicate and influence across the organization to ensure timely resolutions, quality control, and process feedback Be resourceful and a self-starter - take initiative, work well without supervision and begin projects independently Be part of the Bird culture - build a fun, inclusive, and safe workplaceMust-Have:
3+ years of relevant experience, at least 1+ year experience managing team members Self-motivated, energetic and driven individual with the ability to learn new skills, monitor and manage a team and grow with the role Engaging communicator with the ability to connect with senior leaders as well as motivate teams Excels at building networks and liaising with external partners and city stakeholders Strong Excel / data management skills Experience solving complex problems, exercising good judgment in decision-making, and navigating ambiguous environments Ability to simplify difficult problems into actionable and solvable tasks Data-driven by nature, strong attention to detail, and obsessed with process improvement Comfortable learning and adapting to new concepts and using new toolsCulture at Bird
We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.
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