Technical Security Technician I
1 month ago
Job Overview
This position is customer service oriented and is responsible for maintaining the integrity of security equipment, software, and hardware. The employee is responsible for installing, troubleshooting, making minor repairs, and instructing others in the use and operation of the security equipment and software. This position focuses on the administration and daily maintenance of security systems and training staff to utilize these systems.
Roles and Responsibilities
The following information is intended to describe the overall nature and scope of the work being performed. This is not a comprehensive listing of all responsibilities or tasks; work may differ and other work may be assigned when deemed appropriate.
Diagnoses visitor management equipment problems using vendor reference materials and computer software. Diagnoses visitor and emergency management software problems using vendor reference materials and computer software. Trains employees on the use of all Safety and Security systems and databases. Communicates/coordinates with all LCPS staff, contracted personnel, and vendors. Download and store all necessary security videos. Download and store all necessary radio recordings. Edit security videos for training purposes. Maintains visitor management and all emergency management systems and platforms. Researches and stays apprised of industry best practice security systems. Benchmarks national best practices in the area of security systems and training. Provides recommendations on technology and training enhancements. Develops and conducts training in technology-based systems and databases for users.Qualifications
Below are the minimum qualifications for this job. Equivalent combinations of education and experience are also acceptable.
Education
High School diploma or GED required
Experience
Three years of experience in the security or electronic trade
Licenses and Certifications
NA
Knowledge, Skills and Abilities
Excellent oral and written communication skills Ability to manage inventory and parts control Advanced computer skills Proficient in Microsoft Word, Excel, Power Point, and Google Suite Ability to read technical manuals and demonstrate the use and operation of equipment Experience being an Administrator for large user-based systems Video editing experience Valid driver’s licensePhysical Requirements
The following provides a brief description of physical requirements for this job:
While performing the duties of this job, the employee is regularly talking, expressing or exchanging ideas by means of the spoken word. The employee must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply certain practices and policies. Frequently sitting and/or remaining in a stationary position for long periods of time. Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Reports to : Superviser, Safety and Security
FLSA Status : Non-Exempt
Months/Days/Hours : 12 months/ 254 days/ 8 hours
Salary Level : Universal 8
Salary Scale :
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