Assistant Golf Professional
1 month ago
Overview
POSITION SUMMARY
The Assistant Golf Professional assists the Head Golf Professional in the management of day-to-day golf operations. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all members and guests.
ORGANIZATIONAL STRUCTURE
The Assistant Golf Professional assists with the organization and direction of the daily activities of the Golf Shop, Outside Golf Services Staff, Player Assistants, and Starters.
Experience Required
KNOWLEDGE / SKILLS
Level 1 of the PGA Professional Golf Management program desiredService and customer focused attitudeExperience with the following programs; Foretees, Golf Genius, Microsoft Word and Excel.Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operationsFundamental supervisory practices and principlesAct as a role model for all employees by demonstrating the behavior and work ethic expected of all employeesStrong organizational, planning and prioritization skillsSelf-motivated with desire to promote and marketExperienced in written and oral business communicationsMaintain and promote a positive professional image within the communityMaintain a credible golf game and remain current on teaching innovationsEssential Responsibilities
KEY RESPONSIBILITES (Include but not limited to)
Deliver an exceptional customer service experienceAssist with golfer check-in and fee collection; control and manage playAssist with all opening and closing proceduresAssist in tournament operations and weekly events including planning, pre-tournament contracts, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow upConduct individual lessons and group clinicsAssist with men’s, women’s, and junior golf events and programsAssist in Player Development programs using PGA tools and resourcesAssist with management of outside golf service staff to ensure the highest quality of customer service is achievedAssist in managing golf car operation, practice facility, and club storage service (as applicable)Provide club fitting services to customersAssist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and salesPlay golf with a variety of members and guests in both competitive and non-competitive situationsConduct oneself in a professional manner and maintain a professional image at all timesAssist in coordinating golf activities with other departmentsPERSONAL ATTRIBUTES
Must be highly customer oriented and responsive with a high need for closureExcellent written and verbal communication skillsMust be change adaptive, flexible, and empatheticDemonstrate initiative – ability to think, work, and make independent decisions based on sound judgmentAbility to work well under pressure and balance multiple assignments to meet deadlinesMust be willing to “roll-up” sleeves and dig in with staff to drive processes that support the businessMust be comfortable working in a fast-paced environment where continuous improvement is expectedMust be able to consistently achieve high work standards; attention to detail, accuracy and timeliness a must.Benefits
Medical, Dental & Vision Package401K (After 1 year)PTO & Sick LeavePGA annual DuesUniform AllowanceEmployee Discounted MealsPlaying & Practice PrivilegesWe have other current jobs related to this field that you can find below
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