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Care Navigator

4 months ago

Murrieta, United States Foundations for Living Full time
Responsibilities

This full-time opportunity offers 40-hours per week, full benefits, and a convenient day shift schedule. 

Southwest Healthcare Inland Valley Hospital in Wildomar, California , is a licensed 122-bed facility accredited by the Joint Commission. It is Southwest Riverside County's only designated Trauma Center and a county-designated Paramedic Base Station. The hospital performs more than 4,000 surgeries a year, and has an average of 4,000 Emergency Department visits per month. The hospital features a Bariatric Weight-Loss Surgery Center of Excellence and the region’s only Total Joint Center.

Southwest Healthcare Rancho Springs Hospital in Murrieta, California , is a 120 bed acute-care hospital with the region's only Pediatric Emergency Services team (for children 14 and under) provided by board certified Rady Children’s emergency medicine physicians. Rancho Springs Hospital also provides the area's only OB/Emergency Department program, which gives expectant mothers 24/7 on-site access to OB/GYN physician coverage. The Childbirth Center at Rancho Springs Hospital is the largest in the region and features spacious family-friendly private suites. Rancho's Neonatal Intensive Care Unit (NICU) is operated by Rady Children’s.

Benefits for our Employees include:

Tuition/Education Assistance Student Loan Repayment Career development opportunities across UHS and our 300+ locations Diverse programming to expand your experience HealthStream online learning catalogue with plenty of free CEU courses Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan Pet Insurance SoFi Student Loan Refinancing Program

More information is available on our Benefits Guest Website:

Position Summary: The Substance Use Navigator (SUN) is a care coordinator and an integral team member of a statewide initiative to improve access to care coordination and medication for Opioid Use Disorder. The SUN conducts initial assessments, introduces patients to substance use programs and services, expedites and provides access to outpatient clinics and treatment, serves as a coach for patients, and maintains ongoing contact with their patient panel. Additionally, the SUN assists with access to other services such as financial counseling, primary care, mental health services, social services, and residential treatment facilities. The Sun is responsible for interacting and working with the health care team and with patients in the hospital and Emergency Department to find and connect patients to drug treatment resources and outpatient clinic referrals. The SUN acts as a liaison to state or other local programs aimed at providing assistance and resources for patients with substance use and abuse disorders. 

Communicate with hospital staff to recruit patients and provide support to staff around medication assisted treatment (MAT): Monitors the ED and inpatient patient tracking systems to screen for eligible patients; checks in with ED and inpatient clinicians and nursing staff to screen for eligible patients. Identify current physician/clinic and behavioral health providers. Works to connect patient with existing MAT-capable clinics for treatment available at current primary care and/or behavioral health location if available, unless patient prefers an alternate medication assisted treatment location. Identify primary medical home if not secured. Maintain updated, in-depth knowledge of local and regional substance use disorder treatment programs including capacity, insurance requirements, and additional services provided at local and regional programs (benefits assistance, housing assistance, mental health, primary care, etc.). Assess and address any barriers to attending follow-up appointments (transportation, contact phone # availability for appointment reminders, shelter needs, etc.). Engage social services to assist with any of these issues as needed. Arranges transportation to nearby residential treatment facilities and partner programs as needed Assist with navigating barriers to patients obtaining buprenorphine prescription from pharmacy (insurance status, copay expense, cost differences between formulations, etc). Routinely assists patients by having the patient and/or pharmacist call from the pharmacy to sort out encountered insurance barriers in real time. Qualifications

Minimum two years’ experience in a drug treatment environment required

Recent inpatient drug treatment experience preferred

Recent inpatient hospital experience preferred

Associate’s degree in a health care related field required

Bachelor’s degree in a related field of substance abuse, crisis management, or counseling preferred

COMMUNICATION SKILLS:

Ability to read, write, and speak effectively in English, required

Bi-lingual preferred

Respect for patient confidentiality and privacy required

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.