Associate Brand Protection Analyst

4 weeks ago


Wilmington, United States Corporation Service Company Full time

Want to be part of something bigger?

We do too. 

Associate Brand Protection Analyst - Bilingual Fluency

Wilmington, DE or Gaithersburg, MD

Monday-Friday, 800am - 5:00pm

Hybrid 

As an Associate Brand Protection Analyst, you will be working with existing members of the Enforcement team to assist with the takedown of fraudulent websites, Social Media profiles or posts and infringing listings on e-commerce sites. Additionally, you will liaise with customers and internal colleagues to assist the company and the customer in achieving their goals. 

Some of the things you'll be doing...

Providing a primary point of contact for clients; ‘Lead Analyst’ role Analyzing the content of websites and e-commerce listings to identify infringing content Online research into e-commerce sites and hosting providers to assess the methodology for the removal of infringing content Communication with e-commerce sites and hosting providers, both by telephone and e-mail, as part of the process for the instruction of takedowns Communication with customers around specific cases, outcomes and to gain product knowledge Review enforcement reports and results with clients, identify trends, give context around any unusual activity in a service (. increase in listings on certain sites). Suggest minor strategic changes - . shift of site focus, investigative targets, evidential purchasing, application to relevant programs Schedule regular customer calls Track action items from these meetings Handle current program requirements and questions Escalate issues to commercial support teams as appropriate

What technical skills, experience, and qualifications do you need?

Business-level fluency in Korean is strongly preferred Business-level fluency in French, Italian, German, Japanese or Mandarin is a plus Excellent oral and written communication skills The ability to write documents in commercial English  Good knowledge of IT and Internet Technology, including at least a basic understanding of the underlying technologies Knowledge of branding/trademark issues is beneficial Basic understanding of HTML and JavaScript highly desirable Experience in a technical and/or data analysis role; scientific or technical background will be beneficial Experience of giving training/presentations will also be desirable Strong customer focus; team working; problem-solving and analytical ability Working well under pressure, with attention to detail Excellent time- / deadline-management skills The ability to work independently with minimal supervision, and be adaptable to client and organizational change You will possess an inquiring mind, and a willingness to learn new skills.

#LI- CS1



  • Wilmington, United States JPMorgan Chase & Co. Full time

    Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in Delivery Analyst, Senior, Product Management, Delivery Associate, Associate, Delivery, Banking


  • Wilmington, United States WSFS Bank Full time

    Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally...


  • Wilmington, United States JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Join our Controls team in Consumer & Community Banking (CCB), the firm's largest Line of Business. This role offers the opportunity to develop and enhance our control framework, contributing to our continuous approach to risk assessment. You'll be part of a dynamic team which supports CCB in serving millions of consumers and small...


  • Wilmington, United States WSFS Bank Full time

    Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally...


  • Wilmington, Delaware, United States Ascensus Inc Full time

    Section 1: Position SummaryThe Insights & Analytics team within the Digital, Marketing and Analytics Mgmt.organization, is looking for an innovative and hands-on Sr.Digital Analyst to lead analytics efforts meant to drive growth and a superior user experience, through experimentation and data-driven insights.With a focus on our Retirement business, this is...


  • Wilmington, United States Kohl's Full time

    About the RoleIn this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.What You’ll DoReceive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillmentReplenish the sales...


  • Wilmington, Delaware, United States CSC Corptax Full time

    Job DescriptionData Privacy AnalystRemoteMonday through Friday 8:00 a.m. to 5:00 p.m.Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.Summary:As a Data Privacy Analyst, you will play a crucial role in ensuring the protection and compliance of personal data within our...


  • Wilmington, United States Grover Gaming Full time

    Job Title: Quality Assurance Analyst Department: NC Quality Assurance Location: Wilmington, NC Reports To: Quality Assurance Lead Status: Non-Exempt WHO WE ARE: Grover Gaming, headquartered in Greenville, North Carolina, is a software design and development company that specializes in electronic gaming throughout the United States and Canada. Having...


  • Wilmington, United States Grover Gaming Full time

    Job Title: Quality Assurance Analyst Department: NC Quality Assurance Location: Wilmington, NC Reports To: Quality Assurance Lead Status: Non-Exempt WHO WE ARE: Grover Gaming, headquartered in Greenville, North Carolina, is a software design and development company that specializes in electronic gaming throughout the United States and Canada. Having...


  • Wilmington, United States Grover Gaming Full time

    Job Title: Quality Assurance Analyst Department: NC Quality Assurance Location: Wilmington, NC Reports To: Quality Assurance Lead Status: Non-Exempt WHO WE ARE: Grover Gaming, headquartered in Greenville, North Carolina, is a software design and development company that specializes in electronic gaming throughout the United States and Canada. Having...


  • Wilmington, United States JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** As a DEI Programming and Events Associate, you will have an excellent opportunity to assist in designing and executing new ideas and events to support JPMorgan Chase’s major events in the DEI space such as our signature woman’s event, Women’s Leadership Day. This role enables the person in the role to work with their manager to...


  • Wilmington, United States Homans Associates Full time

    Homans Associates is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey. We...


  • Wilmington, United States Homans Associates II LLC Full time

    Homans Associates is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey. We...


  • Wilmington, United States ABX Air Full time

    The Financial Analyst will support the Director of Finance and the Controller in Financial Planning and Analysis tasks and initiatives, including budgeting and forecasting and recurring reporting requirements. The position will work directly with department leads, Executive leadership, and ATSG. Requirements: Bachelor's degree in Finance or Accounting...


  • Wilmington, United States Athleta Full time

    AthletaAthleta - JobID: 297223 [Store Associate] As Retail Sales Associate at Athleta, you'll: Engage and connect with customers by providing excellent customer service; Become an expert in product and use this expertise to educate, inform, inspire and outfit the customer; Offer information to the customer on current merchandise assortment, store promotions...


  • Wilmington, United States IKO Industries Full time

    IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built...

  • Sales Associate

    3 weeks ago


    Wilmington, United States BIMBA Y LOLA USA Corp. Full time

    BIMBA Y LOLA is a creative collective. A multidisciplinary group of people spreading art and culture through fashion. We believe in creativity and its power to shape a better world. Creativity for external and internal use only. Creativity for each and everyone. Deeply fresh, seriously playful. From Spain to the world. Vigo, 2005. Tasks As key...

  • Sales Associate

    3 weeks ago


    Wilmington, United States BIMBA Y LOLA USA Corp. Full time

    BIMBA Y LOLA is a creative collective. A multidisciplinary group of people spreading art and culture through fashion. We believe in creativity and its power to shape a better world. Creativity for external and internal use only. Creativity for each and everyone. Deeply fresh, seriously playful. From Spain to the world. Vigo, 2005. Tasks As key...


  • Wilmington, United States JPMorgan Chase Full time

    Join our Marketing Research team as a Sr. Associate where you will have the opportunity to be creative and resourceful using strong research skills to join our Insights Center of Excellence. As a Market Research Senior Associate you will focus on the consumer, and bring your broad skillset spanning a range of research methodologies, including quantitative,...


  • Wilmington, United States JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Join our dynamic team as a Card Pricing Product Analyst, where you will have the opportunity to shape the customer experience and support strategic business initiatives. This role offers a unique chance to contribute to the management of disclosed credit card terms, working within the Product organization of Card Services, a key business...