Clerk IV, Mail and Document Support

6 months ago

Madison, United States WPS Health Insurance Full time

Who We Are

 is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than . Proud to be military and veteran ready. 

Culture Drives Our Success

WPS’ Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience. We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce—both current and future—to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace:

Role Snapshot

Provide routine clerical services using standard and specialized equipment and document quality assurance through specialized computer commands.

How do I know this opportunity is right for me? If you:

Have experience and an understanding of Medicare Mail procedures Can perform daily maintenance on various imaging and mailroom equipment Would enjoy opening, identifying, sorting, indexing, and routing documents according to internal procedures and federal regulations for Medicare Part A, Part B, Provider Enrollment and checks. Perform computer-based clerical tasks requiring some diversity and application of established procedures Can route, log, and deliver all incoming monies according to defined procedures Can return documents to providers for resubmission as needed Are able to triage and characterize incoming documents, applying classification attributes within policy administration systems based on relevant contract and customer requirements Can perform key contextual and update edits on fields not passing programming edits at a performance rate of 100% Have high attention to detail and can accurately enter claim types, resolve edits by determining correct action to be taken on various types of errors, assess claims to determine type Are organized and detail-oriented Are computer proficient Have the ability to lift up to 50 lbs to perform work functions

What will I gain from this role?

Enjoying a variety of job functions and working with a wide array of documents Seeing tangible results from a high production environment Working in an environment that serves our Nation’s military, veterans, Guard and Reserves along with their families Working in a continuous performance feedback environment that will challenge you, and allow you to challenge others Experience working in an environment that serves our Nation’s military, veterans, Guard and Reserves and Medicare beneficiaries

Minimum Qualifications

U.S. citizenship is required for this position due to Department of Defense restrictions High school diploma or equivalent 1 or more years of experience using personal computer with basic keyboarding and data entry skills Ability to learn departmental procedures for handling a variety of document types Ability to lift up to 50 lbs regularly to fulfill work functions Must live within vicinity of Madison, WI campus location

Preferred Qualifications

Experience in Medicare mail processing Experience in MVH mail processing Knowledge regarding preparation and processing of incoming mail Demonstrated proficiency with Imaging functions

Additional Information

Start Date:  ASAP Starting Base Salary : $17.20 /hour Work Schedule: Onsite 8-hour shift Monday-Friday between 6:00am - 7:00pm CT Training: 1st shift Work Location:  This role requires in person work at our new  5049 Tradewinds Parkway  location in  Madison WI . Employee is required to live within the vicinity of this office location.

Benefits

Bargaining Unit position Performance bonus and/or merit increase opportunities 401(k) with  dollar-per-dollar match up to 6% of salary  (100% vested immediately) Competitive paid time off Health insurance, dental insurance, and telehealth services start  DAY 1  Employee Resource Groups Professional and Leadership Development Programs  Review additional benefits 

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