Internal Sales Rep

4 weeks ago

Maple Shade, United States Holman Full time

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

JOB INPUTS

Understand the HSBS value proposition and articulate it to prospects of all sizes and complexityEffectively present Holman Marketplace capabilities to prospectsExplain standard upfitting to prospects as needed in an accurate and effective wayFollow up on all assigned external leadsReceive and follow up on internal leads generated from a variety of sourcesMarketingReferralsSDR reps that work for Holman FleetChannels leads after the first 12 months of channel executionTrack leads and prosects using Microsoft DynamicsEffectively conduct prospect calls with leads and prepare proposalsWork closely with Operations Team to confirm capabilities and ensure a smooth implementationManage the entire buyer journey from lead to close

Education and/or Training:

Bachelors degree in a related field or equivalent work experienceProficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Relevant Work Experience:

2-4 years experience in a sales & customer facing role, preferably in some aspect of the automotive/fleet space.Breadth and depth of expertise in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or departmentCollecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information.Reviewing and improving processes, methods, and tools to increase efficiency.

Planning/Organizing/Managerial Knowledge:
 

Ability to deal with multiple prospects at the same time without sacrificing customer serviceProactive, organized approach to multitasking and prioritizationEffectively manages time and consistently meets deadlines with some guidance from managerDemonstrates accuracy, thoroughness and effectiveness in workDemonstrates attention to detail and commitment to doing quality workAdjusts quickly to new or changing assignments, processes and peopleDisplays professionalism and remains composed when faced with challengesLearns from experience; modifies behavior to be more effectiveRecognizes ones own strengths and opportunities for growthSolves a range of problems in straightforward situations; analyzes possible solutions and assesses each using standard proceduresApplies expertise to improve efficiency and accomplish objectives within own area of responsibilityUnderstands the key business drivers; uses this knowledge in own work. Expands fundamental knowledge in own function and broadens skillsDecisions are guided by policies and procedures; receives moderate guidance and oversight from manager

Communicating & Influencing Skills:
 

Strong verbal and written communication skillsStrong research and presentation skillsStrong interpersonal and customer service skillsAbility to identify prospects need and pain points to provide the best valueCapable of influencing prospect behaviors and decisionsAbility to summarize and express information and ideas in a clear and organized mannerResponds to non-standard requests; investigates with assistance from others as neededGathers, clarifies, and applies information to provide timely and effective responses to the needs of both internal and external customersTakes personal responsibility for customer satisfaction and loyaltyWorks independently or with others within own area or department to achieve team goalsIdentifies and removes barriers to effective teamworkOffers support to other team members; follows through on commitmentsApplies emotional intelligence in responses and reactionsDemonstrates consistency between words and actionsListens openly and carefully to others ideas and suggestions; respects opposing points of viewConsistently earns trust, loyalty and respect of others

#NTSP

#LI-MG1

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