Center Manager

5 months ago


Pompton Lakes, United States European Wax Center Full time

We are looking for a high-energy, strong, and organized leader with a positive mindset who

can collaborate efforts, ideas, and passion to help the brand achieve its mission. As

Center Manager you will be responsible for all aspects of daily operations with a

focus on achieving sales goals and delivering exceptional customer service.

Requirements:

● Proven track record of success with sales and team building and the ability to work

a flexible schedule including days, evenings, and weekends

● College degree in a related field or 2 years minimum prior background in retail

management, marketing, or sales (required)

● Ability to set goals, prioritize work, analyze business performance, bring new

ideas to the table, and delegate effectively.

● Problem solver who can think on their feet, bring people to compromise, and

resolve conflict.

● Establish trust and confidence, and develop positive relationships with employees,

members, and guests.

● Have a strong customer service orientation & be able to communicate effectively

with clients, vendors, franchise owners, and regional developers.

● Possess excellent leadership skills, and the ability to motivate and inspire staff, and

develop a strong team culture.

● Maintain client confidentiality.

● Exhibit proficiency in retail/service sales goals, and interpreting progress and trends in

sales reports.

The Role:

● Ensure the center delivers an exceptional experience to every guest while

following all policies and protocols

● Work side-by-side with the district manager to make a profitable business

decisions

● Clearly communicate business goals, contests, and performance expectations to

all team members

● Lead and inspire by example in all interactions with guests and team members

● Drive this top-performing location to break national company records

● Infuse the team with a passion for creating outstanding customer experiences

● Foster a positive work environment that encourages ideas and innovative

problem-solving

● Coach performance through available metrics and encourage associates and

professional growth through achievement and accountability

Benefits:

● Generous uncapped commission and bonus structure

● Medical, dental, and vision insurance plans

● Paid time off

● 401K

● A fun, well-managed, successful work environment

● Career Growth opportunities

● Employee discount on retail products and services

● Company perks

● Lively atmosphere

● On-the-job training

● Safe work environment

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.


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