Associate Director, Student Athlete Resource Center

3 weeks ago


San Jose, United States San Jose State University Full time
Key Responsibilities
  • Evaluate student-athletes’ needs and coordinate with Learning Specialists, Peer Mentors, to provide additional academic support resources
  • Work directly with student athletes in academic jeopardy as their Learning Specialist
  • Oversee, assess, and support tasks related to athletic academic coaching
  • Provide training in the following topics: General Education curriculum and requirements, general university graduation requirements and Graduation Success Rate (GSR)

 

Knowledge, Skills & Abilities

  • Possess excellent written and oral communication skills
  • Ability to analyze complex situations accurately and adopt effective course of action
  • Demonstrated ability to deal with challenging and complex issues in a positive and proactive manner
  •  Demonstrated ability to plan and implement SASS trainings for learning support and GSR
  •  Ability to maintain confidentiality and appropriately handle sensitive information and communication with student athletes, parents/guardians, employees, and external agencies

 

Required Qualifications

  • Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related
  • Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems
  • A master’s degree in Counseling, Clinical Psychology, Social Work or a job‑related field may be substituted for one year of professional experience
  • A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job‑related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling

 

Preferred Qualifications

  • Master’s Degree
  • Demonstrated extensive NCAA knowledge and work experience in the academic support of student-athletes in academic jeopardy, athletic academic eligibility, Academic Progress Rate, and Graduation Success Rate
  • Demonstrated excellent written communication skills with a strong customer service background in a student-athlete focused educational setting with collegiate coaches, faculty, and staff
  • Demonstrated work experience in leading the communication of General Education and athletic eligibility requirements, learning methods, and academic success in a university setting
  • Experience analyzing and interpreting student success data and then creating an action plan to support increased performance to ensure graduation and athletic eligibility
  • Experience with PeopleSoft, and/or customer service-based technology systems
  • Experience in hiring and supervision
  • Experience developing student programs
  • Experience developing and delivering training or professional development programs
  • Demonstrated experience working with a diverse population of students
  • Experience working with student-athletes

 

Compensation

Classification: Student Services Professional IV
Anticipated Hiring Range: $6,221/month - $6,978/month
CSU Salary Range: $5,732/month - $8,176/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

 



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