Overnight Guest Service Agent- Hilton Los Angeles Airport

3 weeks ago

McLean, United States Hilton Full time
Overnight Guest Service Agent- Hilton Los Angeles Airport(

Job Number:

HOT0ANLL)

Work Locations

:Hilton Los Angeles Airport5711 W Century BlvdLos Angeles90045 Basic Qualifications/Requirements: 1 year of customer service experience, required 6 months of hotel front desk experience, preferred Previous experience in handling cash/credit card transactions High school diploma or equivalent is required What Will I Be Doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her. Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction. Receive, input, retrieve and relay messages to guests.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Hilton LAX is and Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

Hourly: The hourly rate is $25.34 and is based on applicable and specialized experience and location.

LI-CU1

EOE/AA/Disabled/Veterans

Schedule

:Full-timeBrand:Hilton Hotels & Resorts

Job

:Guest Services, Operations, and Front Office

  • Guest Service Agent

    2 weeks ago

    McLean, United States Hilton Full time

    Guest Service Agent (Overnight)( Job Number: HOT0AOA9) Work Locations :Ka Laʻi Waikiki Beach, LXR Hotels & Resorts223 Saratoga RoadHonolulu96815 The beautiful and ultra-luxury Ka La’i Waikiki Beach, LXR Hotels & Resorts newest addition, is seeking a Guest Services Agent (Overnight). Ka La'i Waikiki Beach spans 38 stories with residential-style...

  • Overnight Guest Service Agent

    2 weeks ago

    McLean, United States Hilton Full time

    Overnight Guest Service Agent (Casual), Vacation Ownership at Ocean Tower - Hilton Waikoloa Village( Job Number: HOT0AMSU) Work Locations :Hilton Waikoloa Village69-425 Waikoloa Beach DriveWaikoloa96738 Hourly Wage Range: $23.23 - $25.82 Hilton Waikoloa Village is Hawaii Island's only 62-acre property with 3 one of a kind outdoor swimming pools and...

  • Guest Service Agent

    1 day ago

    McLean, United States Hilton Full time

    Guest Service Agent (Overnight), Ka La'i Waikiki Beach, LXR Hotels & Resorts( Job Number: HOT0AOA9) Work Locations :Ka Laʻi Waikiki Beach, LXR Hotels & Resorts223 Saratoga RoadHonolulu96815 The beautiful and ultra-luxury Ka La’i Waikiki Beach, LXR Hotels & Resorts newest addition, is seeking a Guest Services Agent (Overnight). Ka La'i Waikiki...

  • General Manager

    4 weeks ago

    McLean, United States Hilton Full time

    General Manager - Hilton Istanbul Airport( Job Number: HOT0AGBY) Work Locations :Hilton Istanbul AirportIstanbul Havalimanı Arnavutköy34283 Are you an experienced hotel General Manager with a passion for delivering exceptional guest experiences? The Hilton Istanbul Airport is seeking a pre-opening General Manager, as General Manager you will be...

  • Front Desk Service Agent【Hilton Tokyo】

    3 days ago

    McLean, United States Hilton Full time

    Front Desk Service Agent【Hilton Tokyo】( Job Number: HOT0A4PP) Work Locations :Hilton Tokyo Hotel6-2 Nishi Shinjuku 6-ChomeShinjuku-Ku1600023 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions...

  • Front Desk Agent

    7 days ago

    McLean, United States Hilton Full time

    Front Desk Agent - Hilton Denver City Center( Job Number: HOT0AOEU) Work Locations :Hilton Denver City Center1701 California StDenver80202 Starting pay rate will be $18.50 per hour. Shift will consist of working weekends, holidays, mornings and evenings.   Hilton amazing  benefits  consist of: Medical, Dental & Vision after 90 days of...

  • Guest Service Agent

    7 days ago

    McLean, United States Hilton Full time

    Guest Service Agent (Part-Time) -Bahia Mar Fort Lauderdale Beach a DoubleTree by Hilton( Job Number: HOT0APAC) Work Locations :Bahia Mar a Doubletree by Hilton801 Seabreeze Blvd.Ft. Lauderdale33316 is looking to welcome a Part Time Guest Service Agent to join the team! We're next to the Fort Lauderdale beach, half a mile south of East Las Olas...

  • Housekeeper - Hilton Seattle Airport & Conference Center

    4 weeks ago

    McLean, United States Hilton Full time

    Housekeeper - Hilton Seattle Airport & Conference Center( Job Number: HOT0AL81) Work Locations :Hilton Seattle Airport17620 International BlvdPO Box 68964Seattle98188 We are hiring for room attendant! We're across the street from Seattle-Tacoma International Airport, a five-minute walk from the terminals, and offer a complimentary airport shuttle....

  • Housekeeper - Hilton Seattle Airport & Conference Center

    2 weeks ago

    McLean, United States Hilton Full time

    Housekeeper - Hilton Seattle Airport & Conference Center( Job Number: HOT0AL81) Work Locations :Hilton Seattle Airport17620 International BlvdPO Box 68964Seattle98188 We are hiring for room attendant! We're across the street from Seattle-Tacoma International Airport, a five-minute walk from the terminals, and offer a complimentary airport shuttle....

  • Guest Service Agent

    1 month ago

    McLean, United States Hilton Full time

    Guest Service Agent / Associate (Saudi National Only) ( Job Number: HOT0AMFH) Work Locations :Hampton Inn by Hilton NeomNEOM Management VillageNeom A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? ...

  • Guest Service Agent

    3 weeks ago

    McLean, United States Hilton Full time

    Guest Service Agent / Associate (Saudi National Only) ( Job Number: HOT0AMFH) Work Locations :Hampton Inn by Hilton NeomNEOM Management VillageNeom A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? ...

  • Night Guest Service Agent

    7 days ago

    McLean, United States Hilton Full time

    Night Guest Service Agent (Casual)( Job Number: HOT0AP6M) Work Locations :Hampton by Hilton NuneatonAbbey Street, Nuneaton, , GB, CV11 5BUNuneatonCV11 5BU You are the Key to our success WELCOME TO A WORLD OF FLEXIBILITY AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - Choose a work schedule that works for you!...

  • Concierge/Airport Representative

    2 weeks ago

    McLean, United States Hilton Full time

    Concierge/Airport Representative( Job Number: HOT0AO14) Work Locations :Hilton Barbados ResortNeedham's Point, St MichaelBridgetownBB 11000 An Airport Representative ensures a high level of customer service in terms of welcoming guests at the airport. What will I be doing? As an Airport Representative you will assist guests in various...

  • Night Guest Service Agent

    1 month ago

    McLean, United States Hilton Full time

    Night Guest Service Agent (m/w/d)( Job Number: HOT0AMW7) Work Locations :Hilton Mainz HotelRheinstrasse 68Mainz55116 As a Night Guest Service Agent (m/f/d) you will take care of our guests at the reception to contribute to an exceptional overall experience from check-in to check-out. As a Night Guest Service Agent you contribute significantly to the...

  • Night Guest Service Agent

    2 weeks ago

    McLean, United States Hilton Full time

    Night Guest Service Agent (m/w/d)( Job Number: HOT0AMW7) Work Locations :Hilton Mainz HotelRheinstrasse 68Mainz55116 As a Night Guest Service Agent (m/f/d) you will take care of our guests at the reception to contribute to an exceptional overall experience from check-in to check-out. As a Night Guest Service Agent you contribute significantly to the...

  • Executive Floor Service Agent

    2 weeks ago

    McLean, United States Hilton Full time

    Executive Floor Service Agent( Job Number: HOT0AMC0) Work Locations :Hilton Dili Palm SpringsPalm Spring Estate, Rua Marconi, Fatuhada, Dili, Timor LesteDili With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer...

  • Reservations Agent

    2 days ago

    McLean, United States Hilton Full time

    Reservations Agent( Job Number: HOT0ABKX) Work Locations :Hilton JeddahNorth Corniche RoadJeddah21462 A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you...

  • Agente de Seguridad

    3 weeks ago

    McLean, United States Hilton Full time

    Agente de Seguridad( Job Number: HOT0AOBS) Work Locations :Hampton Inn by Hilton-Ciudad del Carmen-MexicoAv. Isla de Tris 28-A, km 5 Ciudad del Carmen24157 Un Agente de Seguridad mantiene una vigilancia constante de la actividad dentro y alrededor de la propiedad del hotel e informa y gestiona los incidentes con la intención de garantizar la...

  • Agente de Seguridad

    3 weeks ago

    McLean, United States Hilton Full time

    Agente de Seguridad( Job Number: HOT0AOBS) Work Locations :Hampton Inn by Hilton-Ciudad del Carmen-MexicoAv. Isla de Tris 28-A, km 5 Ciudad del Carmen24157 Un Agente de Seguridad mantiene una vigilancia constante de la actividad dentro y alrededor de la propiedad del hotel e informa y gestiona los incidentes con la intención de garantizar la...

  • Front Desk Agent

    2 weeks ago

    McLean, United States Hilton Full time

    Front Desk Agent( Job Number: HOT0A1CF) Work Locations :Hilton Istanbul Bomonti Hotel & Conference CenterSilahsor Caddesi No 42 Bomontı SisliIstanbul34380 A Front Desk Agent supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.   What will I...