Reservations Agent

6 days ago

McLean, United States Hilton Full time
Reservations Agent(

Job Number:

HOT0ABKX)

Work Locations

:Hilton JeddahNorth Corniche RoadJeddah21462

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.



What will I be doing?

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

Convert, quickly, inquiries into contracted business Respond, positively, to sales inquiries to develop future sales leads Identify sales leads, as appropriate Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation Provide prompt and efficient service while maintaining the hotels brand standards What are we looking for?

A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

A passion for delivering great customer service A highly professional telephone manner and excellent communication skills Outstanding administration and organizational skills Intermediate computer proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in a Reservations environment Tertiary qualifications, or other collegiate-level degree

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all



EOE/AA/Disabled/Veterans

Schedule

:Full-timeBrand:Hilton Hotels & Resorts

Job

:Call Center and Reservations

  • Reservations Sales Agent

    1 week ago

    McLean, United States Hilton Full time

    Reservations Sales Agent( Job Number: HOT0APR8) Work Locations :Hilton Pattaya333/101 Moo 9, Nong Prue,BanglamungBanglamung, PattayaPattaya Chonburi20260 A Reservations Sales Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property....

  • Reservations Manager

    2 weeks ago

    McLean, United States Hilton Full time

    Reservations Manager( Job Number: HOT0AOVD) Work Locations :Hilton MauritiusWolmarFlic-en-Flac0 A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. What will I be doing? As Reservations Manager, you are responsible for achieving occupancy...

  • Front Desk Service Agent【Hilton Tokyo】

    1 week ago

    McLean, United States Hilton Full time

    Front Desk Service Agent【Hilton Tokyo】( Job Number: HOT0A4PP) Work Locations :Hilton Tokyo Hotel6-2 Nishi Shinjuku 6-ChomeShinjuku-Ku1600023 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions...

  • Service Agent-FB

    3 days ago

    McLean, United States Hilton Full time

    Service Agent-FB( Job Number: HOT0AFKD) Work Locations :Hilton Garden Inn Shanghai Hongqiao NECCNo.1915 Huqingping RoadShanghai201702 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions...

  • Front Desk Agent- Doubletree By Hilton Mclean

    4 weeks ago

    McLean, United States Double Tree by Hilton McLean Tyson Full time

    B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western...

  • Front Desk Agent- Doubletree By Hilton Mclean

    18 hours ago

    McLean, United States Double Tree by Hilton McLean Tyson Full time

    B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western...

  • Executive Floor Service Agent

    3 weeks ago

    McLean, United States Hilton Full time

    Executive Floor Service Agent( Job Number: HOT0AMC0) Work Locations :Hilton Dili Palm SpringsPalm Spring Estate, Rua Marconi, Fatuhada, Dili, Timor LesteDili With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer...

  • Part Time Front Office Agent

    3 weeks ago

    McLean, United States Courtyard by Marriott Tysons McLean Full time

    B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western...

  • Front Office Agent

    2 weeks ago

    McLean, United States B. F. Saul Company Hospitality Group Full time

    B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western...

  • Call Center Agent

    4 weeks ago

    McLean, United States Hilton Full time

    Call Center Agent( Job Number: HOT0AKQ4) Work Locations :Hilton Kota KinabaluJALAN TUNKU ABDUL RAHMANSabah88900 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us...

  • Call Center Agent

    3 weeks ago

    McLean, United States Hilton Full time

    Call Center Agent( Job Number: HOT0AKQ4) Work Locations :Hilton Kota KinabaluJALAN TUNKU ABDUL RAHMANSabah88900 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us...

  • Front Desk Agent

    1 month ago

    McLean, United States Marriott International Full time

    POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions,...

  • Front Desk Agent

    4 weeks ago

    McLean, United States Marriott International Full time

    Job DescriptionPOSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests,...

  • Front Desk Agent

    4 weeks ago

    McLean, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests,...

  • Front Desk Agent

    4 weeks ago

    McLean, United States Marriott Full time

    **Additional Information** Overnight Shift **Job Number** 24050639 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Tysons Corner, 1700 Tysons Boulevard, McLean, Virginia, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION...

  • Front Desk Agent

    4 weeks ago

    Mclean, United States Marriott International Full time

    Additional Information Overnight Shift Job Number 24050639 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Tysons Corner, 1700 Tysons Boulevard, McLean, Virginia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins by...

  • Front Desk Agent

    3 weeks ago

    McLean, United States Marriott Full time

    **Additional Information** Overnight Shift **Job Number** 24050639 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Tysons Corner, 1700 Tysons Boulevard, McLean, Virginia, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION...

  • Front Desk Agent

    3 weeks ago

    Mclean, United States Marriott International Full time

    Additional Information Overnight Shift Job Number 24050639 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Tysons Corner, 1700 Tysons Boulevard, McLean, Virginia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins by...

  • Front Desk Agent

    6 days ago

    McLean, United States The Watermark Hotel Full time

    The Watermark Hotel is a new all-suite hotel located in Capital One Center, featuring 300 luxury residential suites with lavish, upscale furnishings, abundant space to unwind, and a hospitality team dedicated to setting a new definition of luxury. The Watermark indulges guests with a thoughtfully curated stay that delights and surprises even the most...

  • Front Desk Agent

    4 weeks ago

    McLean, United States The Ritz-Carlton, Tysons Corner Full time

    Additional Information Overnight ShiftJob Number 24050639Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Tysons Corner, 1700 Tysons Boulevard, McLean, Virginia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryProcess all guest check-ins by confirming reservations,...