Call Center Representative

4 weeks ago

Atlanta, United States Style Netbox Full time

Join Our Team: Call Center Representative

Are you an excellent communicator with a passion for customer service? Style Netbox is seeking a dedicated Call Center Representative to join our team and provide outstanding support to our clients.

About the Role: As a Call Center Representative at Style Netbox, you'll be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and providing top-notch service.
You'll play a crucial role in ensuring our clients have a positive experience with our company.

Responsibilities:

  • Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
  • Make outbound calls to follow up on customer inquiries and provide additional information.
  • Resolve customer issues and complaints efficiently, escalating them to the appropriate department when necessary.
  • Maintain accurate and detailed records of customer interactions in our CRM system.
  • Provide information about our services, promotions, and products to customers.
  • Collaborate with other team members to ensure customer satisfaction and provide feedback for continuous improvement.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a call center or customer service role preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and the ability to handle challenging situations.
  • Proficiency in using computers and familiarity with CRM software.
  • Ability to multitask and manage time effectively in a fast-paced environment.

Benefits:

  • Competitive hourly wage: $15 - $22 per hour.
  • Monday to Friday schedule with 8-hour workdays for a healthy work-life balance.
  • Opportunity for growth and advancement within the company.
  • Collaborative and supportive work environment where your contributions are valued.
  • Access to training and development resources to enhance your skills.

If you're ready to be part of a creative and dynamic team, apply now to join Style Netbox as a Call Center Representative Let's redefine brands together.
Apply today

Location: Atlanta, GA Schedule: Monday to Friday, 8-hour shifts Salary: $15 - $22 per hour

  

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