Patient Service Representative

2 weeks ago


Haverhill, United States Greater Lawrence Family Health Center Full time

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.

GLFHC is currently seeking a bilingual (English/Spanish) Patient Service Representative. The Patient Service Representative performs all functions necessary to make patients ready for the clinical part of their visit including the resolution of any insurance or financial issues necessary to ensure coverage for services.

• Must be able to don appropriate personal protective equipment (PPE).

• Perform patient registration functions for new and existing patients, including confirmation of appointments, updating demographic information, insurance verification, pulling of patient charts, and notifying medial assistant when patient has been registered.

• Answers all incoming calls quickly using the appropriate uniformed script. Confidentiality and customer service are the first priority.

• Review clinicians schedule in advance for correct demographics and insurance verification. Problems with insurance inform patients prior to their appointments.

• Collect co-pays and issue receipts. Balance receipts against payments collected from patients by the end of shift.

• Notify appropriate staff of patient’s arrival. Follow cancellation and rescheduling procedures.

• Resolve all insurance issues to ensure patients have appropriate coverage for services being provided by the Center prior to scheduled appointments.

• Assist patients with enrollment in all available insurance plans (Mass Health, Commonwealth Care, etc.)

Requirements

• Bilingual; Spanish and English

• High School diploma or GED certificate

• Training in a Medical or Administrative field

• Computer knowledge

• Excellent communication skills

• Ability to work flexible hours, evenings, and weekend coverage

GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.



  • Haverhill, United States Home Care Specialist Inc Full time

    As a Customer Service Representative at Home Care Specialists one will be responsible for the verification of insurance coverage, processing of medical documentation and the scheduling of delivery for a full spectrum of durable medical equipment. In this role individuals will be working with healthcare professionals and insurance companies all while ensuring...


  • Haverhill, Massachusetts, United States Randstad North America, Inc. Full time

    Randstad has partner with an organization to assist with finding a qualified customer service professional for their logistics team. The ideal candidate will have at least 2 years of customer service experience in an office setting, excellent communi Customer Service Representative, Customer Service, Representative, Retail, Staffing


  • Haverhill, Massachusetts, United States STS Technical Services Full time

    Job DescriptionJob Title: Field Service Representative STS Technical Services is hiring Field Service Representatives to join the largest military vehicle upgrade project in US history, the Joint Light Tactical Vehicle (JLTV), in Charleston, South Carolina.Hiring Note Candidates must be local to Charleston, SC, as lodging and per diem are not provided for...


  • Haverhill, Massachusetts, United States Waste Connections Full time

    Why Choose Us? We are Carolina Waste, a Waste Connections company- an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered...


  • Haverhill, Massachusetts, United States Alliant Insurance Services Full time

    Alliant Insurance is hiring a Customer Service Representative for our Senior Saving Network office in North Charleston, SC Senior Savings Network believes in helping customers navigate their Medicare options with trusted advisors Company website: POSITION HIGHLIGHTS: •Full-time, benefits-eligible •Monday - Friday, 9:00 AM - 5:00 PM •Onsite in office...


  • Haverhill, United States Fitness Holdings North East LLC Full time

    Job DescriptionJob DescriptionDescription:Crunch Fitness is coming to Haverhill!Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Member Services Representatives that are ready to change lives, be a part of a team and grow personally...


  • Haverhill, United States SaviLinx Full time

    **JOB TITLE: Customer Service Representative II Phones ($16/hr + $1/pay for performance)** **DEPARTMENT**:Operations **REPORTS TO**:Supervisor **FLSA STATUS**: Non-Exempt **OUR GUIDING PRINCIPLES**: Make every interaction Count Act with Respect and Integrity Demonstrate Passion for Continuous Improvement Be Worth of Trust from all...


  • Haverhill, United States IASIS Healthcare Full time

    Patient Service Specialist IClick Here to Apply OnlineJob DescriptionLocation: Steward Medical Group - NorthPosted Date: 8/31/2023Description:This position is to function as a member of the administration team and complete assigned daily front end tasks to ensure smooth day-today operations in the SMG physician practice. The Patient Service Specialist must...


  • Haverhill, United States Unifirst Full time

    New Hire Incentive Bonus!UniFirst's Lebanon, NH location is now offering an incentive bonus for Customer Service Representative new hires. The following guidelines must be met to be eligible:New hire must reach 180 days of employment to receive the full incentive bonus.New hire must abide by UniFirst's 90-Day Introductory Period. This includes meeting...


  • Haverhill, United States Pella Boston Full time

    We are seeking an energetic and talented individual who can bring their skills and experiences to our Pella team! If you are detail oriented and love to control each step within a complex process, this is the perfect position for you. The Customer Service Representative plays a critical role in ensuring that every customer engagement is a world class...


  • Haverhill, United States Pella Boston Full time

    Job DescriptionJob DescriptionSalary: We are seeking an energetic and talented individual who can bring their skills and experiences to our Pella team! If you are detail oriented and love to control each step within a complex process, this is the perfect position for you. The Customer Service Representative plays a critical role in ensuring that every...


  • Haverhill, United States Steward Health Care Full time

    Join us at Holy Family Hospital Not many healthcare professionals have the opportunity to build a career with a great job and robust benefits while also caring for friends, family and neighbors. You can when you work at Holy Family Hospital in Methuen and Haverhill. As part of the Steward Health Care System, our goal is to offer low-cost, high-quality...


  • Haverhill, United States Climate Zone Full time

    Job DescriptionJob DescriptionWe are looking for an HVAC Sales Representative to join our team at Climate Zone. The HVAC Sales Representative will be responsible for managing their assigned sales territory and creating new service and product accounts. As an HVAC Sales Representative, you’ll play a major role in retaining customer relationships, meeting...


  • Haverhill, United States Holy Family Hospital Full time

    Position Summary: Patient Access Coordinator FT 40 hours Evenings Mon-Thurs 11p-730a e/o wknd 3p-1130p Summary: Arranges for the efficient and orderly admission of inpatients and registration of individuals who have hospital-based outpatient testing or procedures. Responsibilities: Ensures that the patient information is collected and that patients...


  • Haverhill, Massachusetts, United States Randstad Full time

    customer service representative.haverhill , massachusettsposted may 26, 2024job detailssummary$23 - $24 per hourtemp to permhigh schoolcategory office and administrative support occupationsreferenceAB_4542370job detailsRandstad has partner with an organization to assist with finding a qualified customer service professional for their logistics team. The...


  • Haverhill, United States Randstad Full time

    Randstad has partner with an organization to assist with finding a qualified customer service professional for their logistics team. The ideal candidate will have at least 2 years of customer service experience in an office setting, excellent communication skills, and attention to detail. If you have this experience then this could be a great opportunity for...


  • Haverhill, United States Emanate Connections Inc Full time

    We are a professional fundraising firm based in the **West Palm Beach **area. This spring we are looking to expand our entry level team with the addition of a full-time, Entry Level Community Support Representative. The Community Support Representative will assist with our community based events throughout the West Palm Beach area. Our community events focus...


  • Haverhill, Massachusetts, United States Quality Touch Janitorial Svc Full time

    Field Sales Representative We are looking for a passionate sales representative to market our services. The successful candidate will be responsible for establishing contact with existing customers, identifying new opportunities, and following up on potential leads. Your duties will include, but are not limited to: Generate sales reports each week and...


  • Haverhill, United States Pella Boston Full time

    **Pella Boston Windows & Doors** **Commercial Sales Representative (Outside Sales)** **Are you a driven, independent, self-starter who constantly strives to be number one?** **Do you thrive in a goal-orientated and challenging environment?** **Do you value quality, integrity, and respecting one another?** **If you have a proven track record of...


  • Haverhill, Massachusetts, United States WK Solutions Inc. Full time

    Job DescriptionJob DescriptionWK Solutions is immediately hiring an Entry Level Sales Representative to work on our newest project working with a premier technological giant. These brand-new products are being released into the surrounding Charleston area, and our team is tasked to bring them to market. The Entry Level Sales Representative will interact with...