Cardiac Device Technician

2 months ago

Boston, United States Brigham and Women's Hospital Full time
Cardiac Device Technician-(3305197)

Description

The Cardiac Device Center is a dedicated ambulatory clinic providing outpatient, long-term, regularly scheduled, and remote management of patients with cardiac implantable electrical devices (CIEDs).

Under the supervision of the Nurse Manager and Medical Director, the Cardiac Device Technician will assist in the management of all patients with CIEDs. Primarily the daily review and documentation of remote pacemaker, ICD, and implantable loop recorder (ILR) transmissions and alerts. This ambulatory setting requires the Device Technologist to work in a patient centric environment with a team approach to delivery of care. The Device Technologist must possess strong written and verbal communication skills in order to maximize the clinical relationship with the physician providers, independent licensed providers (NP/PA), clinical administrative staff, and other device center staff.

Responsibilities include;

•Dailyreviewanddocumentationofremotetransmissions. ·AppropriatecommunicationoffindingsrequiringfurtherattentionwithresponsibleMDor NP/PA. ·Enrollment,education,scheduling, andmaintenanceofpatients invariousremotemonitoring systems (Carelinkâ, Latitudeâ, Merlinâ, Biotronikâ)

Assistswithmanagementandmaintenanceoftheremotemonitoringprogram(Carelinkâ, Latitudeâ, Merlinâ, Biotronikâ). Responsibilities include:

oTriaging reportsonadaily basis oPatientnotificationoffollow-up oAssistspatientswithtransmissionsoverthephone oTroubleshootissueswiththeremotemonitoringsystems oAssistswithdevicesadvisories/recalls oSeeksassistancefromdeviceindustryrepresentativesasneeded.

·Providesassistanceinschedulingandotheradministrativedutiesrelatedtothedevicecenter

·Assistswith‘offschedule’orPRNin-persondeviceinterrogationsindeviceclinic

·Interrogate, interpret, andprogramawiderangeofcardiacdeviceswithminimalprovider supervision. ·When performing in-person interrogations, the device technician is responsible activities associatedwithroomingapatient. Thesemayincludebut arenotlimitedto:Collectionof patients from waitingarea, VitalSigns, 12-lead electrocardiogram, assisting incheck-out process.

·Troubleshootcardiacdeviceissues andtakeimmediatesteps towardresolution

Collaboratewithphysician/nursepractitionerregardingdevicestatusandaccurately document device analysis for review.

·Educatepatients onall aspectsoftheirdeviceincludingremotemonitoringandfollow-up protocol.

•Serveasresourcetoprovidersandotheremployeesregardingdevicepatientsand services. •Keepequipment ingoodworkingconditionandnotifyappropriatepersonnel ofproblem areas or safety issues. •Participateinprofessionaldevelopmentactivitiesandmaintainprofessionalaffiliations. •Accountableforfollowingtheguidelinesforattendance,punctualityandoverall dependability.

Performsotherduties as assigned.

Qualifications

·HighSchoolDiplomaorequivalentrequired.

·Bachelor’sdegreeinengineeringinthebiomedicalfieldstronglypreferred.

·SuccessfulcompletionofafullCardiacDeviceEducationalProgram(i.e.,PrepMD)or, one year’s experience in Electrophysiology is strongly preferred

·Currentexperiencereviewingandmanagingremotedevicetransmissions is strongly preferred.

·Certificationby IHBREwithintwoyearsof employment is strongly preferred and encouraged but not mandatory

·CurrentBLScertificationrequired.

·ACLS certification is required within the first year of employment

·Excellentinterpersonalskillstointeracteffectivelywithpatients,visitors,andhospital personnel.

·Theabilitytoworkas ateam member, promotingacaringandcollegialattitudetoward fellow employees.

·Theabilitytoorganizeand prioritizework.

·Demonstrationofindependentjudgmentwithinthescopeofthisposition.

·Well-developedorganizationalskillsinordertodeterminetheneedsofpatients.

·Theabilitytostand,walk,and bendforan extendedperiod oftime.

·Demonstration offlexibility andwillingnessto adapttodiverseroleasmemberofthepatient care team.

·DemonstratedproficiencyinEnglishverbalandwrittencommunicationskills.

·Abilitytoread,write,perform simplearithmeticcalculationsinEnglishrequired.

·Abilitytocommunicateeffectivelyusingvoicemail, e-mail,faxmachine,telephone,etc.

·Demonstratedcustomerserviceskills.

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