Advanced Case Manager

4 weeks ago

League City, United States American National Full time

Job Posting

The Advance Case Manager processes new business and policy change applications, while analyzing policy forms to determine the accurate completion, and submission of state required forms. Must be experienced and fully competent to handle all responsibilities with minimal supervision.

ESSENTIAL FUNCTIONS: 

Receives and enters life and policy change applications into admin system reviewing for proper signature, forms and missing information Organize and prioritize workload while maintaining frequent communication with agents and internal departments Appropriately document work activity and communication within each work item in appropriate workflow systems/policy files Handle policy change transactions which also include financial transactions Provide problem resolution, status and inquiry support to agents in a professional and positive manner, with a customer focused approach Make changes to policy records in the appropriate admin system Assist with complex policy change transactions and service issues as needed Provide training and support to co-worker Assist with special projects & testing

 QUALIFICATIONS: 

Minimum five or more years of work related experience, preferably in the insurance industry

American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees also receive annually a bank of paid time off and paid holidays. We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.

American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.

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