Health System Specialist

1 month ago

Walla Walla, United States DirectEmployers Full time
Summary You will serve as the Health System Specialist (High Reliability Organization Coordinator) for Jonathan M. Wainwright Memorial Health Care System (HCS) located in Walla Walla, Washington. To which includes Community Based Outpatient Clinics (CBOC) at Richland-WA, Yakima-WA, Lewiston-ID, and La Grande-OR, with the intent of developing an infrastructure for cultural change as the Veterans Health Administration advances along the journey to full implementation of High Reliability. Responsibilities The position is responsible for delivering Performance Improvement techniques to a broad array of program and services throughout the Medical Center, including Clinical Team Training (CTT) Lean, Six Sigma, Coaching, Project Management, and Training. Duties include but are not limited to the following: Participates in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts. Acts as the project lead for healthcare and operational HRO improvement projects impacting patient care delivery systems and functions throughout the medical center. Facilitates, coaches, and trains audiences at all levels of the organizations throughout the lifecycle of a Clinical Team Training performance improvement project Conducts studies and special projects to implement health care delivery programs and improve the efficiency and reliability throughout the organization. Interfaces with staff the QSV and hospital leadership to evaluate and incorporate best practices to improve patient care and ensure that standards set are met at VAWW. Responsible for the oversight of the use and management of data for the HCS, including collection, reporting and analysis in support of its high reliability journey. Identification of information needs required to manage the critical aspects of clinical operations, design and develop informatics and analytic studies and reports, and to implement data collection processes and systems to meet the ongoing needs of the organization. Develops technical guidance and standards for use within the program office for processes where no established criteria exist and where improvement is needed. Prepares and delivers written and verbal review of findings and recommendations to HCS, VISN, and VHACO leadership to determine applicable requirements and feasible problem resolution. Provides leadership, direction and control of the implementation of HRO activities across the HCS, including developing appropriate controls to assure standardization in use of evidence-based processes and guidance. Provides detailed reports to senior leadership on the schedule, measures, and key change management components. Work Schedule: Monday-Friday; 8:00am-4:00pm Telework: Ad-hoc only authorized. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist (High Reliability Organization Coordinator)/PD80382O Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Authorized. Permanent Change of Station (PCS): Not Authorized. PCS Appraised Value Offer (AVO): Not required. Requirements Conditions of Employment You must be a U. S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. General restriction on movement after competitive appointment 5 CFR 330.502. Qualifications To qualify for this position, applicants must meet all requirements by within 30 days of the closing date of this announcement, 08/10/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. For a GS-11 position you must have served 52 weeks at the GS-09. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirement (IOR): An IOR is a basic requirement that must be met in order to qualify for the 0671 occupational series. All applicants, regardless of grade level must meet minimum education requirements or specialized experience. For this occupation, the education must be accredited by an accrediting body recognized by the U. S. Department of Education at the time the degree was obtained. To qualify for this occupational series, applicants MUST have one of the following listed below: Possess a bachelors or graduate/higher level degree with a major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. (Transcripts Required) Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Successfully completed an agency-sponsored on-the-job training program which included a formal individualized traini

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