Regional Field Service Manager

2 months ago

Brooksville, United States Smart Care Full time
Join the industry leading Smart Care Solutions team as a Regional Service Manager in the Florida markets (Brooksville/Tampa). The Regional Service Manager partners with the Area manager, managing the business within a district to achieve sales and profitability budgets. The Smart Care Regional Service Manager manages and develops a team of Service Technicians to deliver top quality customer service. They manage service delivery excellence by working directly with Service Technicians, Dispatchers, and Customers. This individual focuses on workforce management; reviews service delivery metrics, determines root causes of customer disputes, addresses operating expense inefficiencies, and supports Technician development opportunities. As leaders in the District, Service Managers help recruit, select, coach, motivate, and manage performance for their team.

What You Will Do:

Manage daily work force flow, scheduling issues, vacation schedule, and the emergency service schedule for weekends and evenings Daily work with dispatchers on technician scheduling, service efficiency, schedule adherence, and contracted service completion Reviews technician time cards for accuracy; make adjustments in accordance with work rules and state law, and meet weekly payroll deadline Execute and manage all safety initiatives in the field Participate in new technician on-boarding and implementing/executing a district training plan Coach and empower Technicians to own their results and provides the tools and resources to achieve them Identifies the potential in an individual and aligns development activities to their abilities and talents Manage technician performance through coaching and direction under the direction of the Operations Manager Review district performance with Operations Manager monthly to identify needed improvements to achieve sales and profitability budgets Work with Parts Department on parts issues, shipping, and delivery. Actively builds strong relationships with key stakeholders in the customer's organization Proactively works to manage customer relationships to effectively solve issues and demonstrate value Actively participate in service vehicle inventories and implement action plans for compliance issues with Operations Manager direction. Work with division fleet manager to maintain accurate district fleet information Annual, quarterly, monthly and daily workforce planning including Paid Time Off planning, vacation buy-back program, and attendance policy adherence

What’s in it For You:

Utilize your managerial and leadership skills to support and lead a high-performing team Develop your skills in leading a remote workforce Become part of a field service management team with advancement opportunities Competitive salary and benefits Access to best in class resources, tools, and technology Grow your income as you drive district profitability

Basic Qualifications:
 

Must meet one of the following:

Associate degree and at least two years of people management experience. A combination of Smart Care experience, people management or education experience equivalent to a Bachelor’s Degree (1.5 years’ experience = 1 year post-secondary education).

Must have the following:

Must have a valid driver’s license and acceptable Motor Vehicle Record Must be able to read and write in English Immigration sponsorship not available for this role


Preferred Qualifications:

Commercial kitchen equipment repair, hospitality/hotel, restaurant, or business service industry experience preferred. Prior experience monitoring/assessing performance of yourself, other individuals, and organizations to make improvements or take corrective action. Proven record of meeting customer needs, quality service delivery, meeting business objectives, and the ability to lead a field service team. Good decision-making & problem solving skills when handling challenging situations in a fast- paced environment.

  • Regional Sales Manager

    3 weeks ago

    Brooksville, United States Century Communities Full time

    Description Position at Century Complete This position is remote. However, the person needs to be based out of Tampa, FL, Fort Myers, Cape Coral, Sarasota, FL or surrounding areas.  Benefits We Offer Team members enjoy an excellent benefits package that includes medical, dental, vision, 401(k) with employer match, paid time off, and sick leave,...

  • Mental Health Clinical Director

    2 months ago

    Brooksville, United States Centurion Health Full time

    Job DetailsJob Location FL, Brooksville - Hernando Correctional Institution - Brooksville, FL Position Type Full-Time Education Level Graduate Degree Travel Percentage None Job Shift Day Job Category Behavioral Health Professional & Support DescriptionCenturion is proud to be the provider of healthcare services and mental health services to the Florida...

  • CNA/Hospice Aide-Per Diem

    3 weeks ago

    Brooksville, United States Chapters Health System Full time

    It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the...

  • CNA/Hospice Aide-Per Diem

    2 weeks ago

    Brooksville, United States Chapters Health System Full time

    It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the...

  • Purchasing Manager

    2 months ago

    Brooksville, United States CRH Full time

    Job ID: 498498 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and...

  • Security Manager

    1 month ago

    Brooksville, United States Cabot Citrus OPCO LLC Full time

    Job DescriptionJob DescriptionAbout CabotCabot is the developer and operator of a diverse collection of residential, resort, golf, and master-planned communities. The portfolio includes the renowned Cabot Cape Breton in Nova Scotia, with two acclaimed World Top 100 courses (Cabot Cliffs #10 and Cabot Links #39) and 72 rooms of award-winning accommodation. It...

  • Security Manager

    1 month ago

    Brooksville, Florida, United States teamworkonline Full time

    About Cabot Cabot is the developer and operator of a diverse collection of residential, resort, golf, and master-planned communities. The portfolio includes the renowned Cabot Cape Breton in Nova Scotia, with two acclaimed World Top 100 courses (Cabot Cliffs #10 and Cabot Links #39) and 72 rooms of award-winning accommodation. It also includes the...

  • Assistant Construction Manager

    1 month ago

    Brooksville, United States AEG Full time

    Cabot Citrus Farms Cabot's first U.S. destination, Cabot Citrus Farms, is situated on 1,200 acres of rolling land and will include Cabot's signature combination of world-class golf, luxury accommodations and real estate opportunities. Opening in 2023, Cabot Citrus Farms will feature two revitalized 18-hole courses, an 11-hole par-3 course, an unconventional...

  • Assistant Construction Manager

    1 month ago

    Brooksville, United States teamworkonline Full time

    Cabot Citrus FarmsCabot’s first U.S. destination, Cabot Citrus Farms, is situated on 1,200 acres of rolling land and will include Cabot’s signature combination of world-class golf, luxury accommodations and real estate opportunities. Opening in 2023, Cabot Citrus Farms will feature two revitalized 18-hole courses, an 11-hole par-3 course, an...

  • Assistant Construction Manager

    1 month ago

    Brooksville, United States Cabot Citrus OPCO LLC Full time

    Job DescriptionJob DescriptionCabot Citrus FarmsCabot’s first U.S. destination, Cabot Citrus Farms, is situated on 1,200 acres of rolling land and will include Cabot’s signature combination of world-class golf, luxury accommodations and real estate opportunities. Opening in 2023, Cabot Citrus Farms will feature two revitalized 18-hole courses, an 11-hole...

  • Food and Nutrition Services Nutrition/Wellness Coordinator

    1 month ago

    Brooksville, United States Hernando County School District Full time

    Additional Job Information Responsibilities include the development and implementation of cycle menus. Coordination of food and supply orders, deployment of production records, maintain student allergy records. Develop and test standardized recipes, work with food vendors forecasting items. Precept dietetic and leadership interns. Assist with SOP and HACCP...

  • Patient Service Specialist

    2 weeks ago

    Brooksville, United States Florida Cancer Specialists Full time

    Date Posted: 2024-06-13 Country: United States of America Location: Brooksville East Office WHY JOIN FCS At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional...

  • Security Manager

    4 weeks ago

    Brooksville, United States teamworkonline Full time

    About Cabot Cabot is the developer and operator of a diverse collection of residential, resort, golf, and master-planned communities. The portfolio includes the renowned Cabot Cape Breton in Nova Scotia, with two acclaimed World Top 100 courses (Cabot Cliffs #10 and Cabot Links #39) and 72 rooms of award-winning accommodation. It also includes the...

  • Club Manager

    1 month ago

    Brooksville, United States BJ's Wholesale Club Full time

    The Club Manager is the leader of a BJs club. Responsible for leading the operations and profitability of the club, delivering on company strategic priorities, providing market-leading value on merchandise and services, setting the guide for excelle Manager, Operations Manager, Leadership, Team Member, Business, Performance, Grocery, Business Services

  • Case Manager Registered Nurse

    3 weeks ago

    Brooksville, United States The Tampa General Hospital Full time

    Case Manager Registered NurseA Case Manager facilities a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes. Education:...

  • Case Manager Registered Nurse

    2 months ago

    Brooksville, United States The Tampa General Hospital Full time

    Case Manager Registered Nurse A Case Manager facilities a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes. Education:...

  • RN Clinical Manager HPH Hospice

    12 hours ago

    Brooksville, United States CHAPTERS HEALTH SYSTEM Full time

    RN Clinical Manager HPH Hospice It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees...

  • Manager In Training

    2 months ago

    Brooksville, United States BUDDYS HOME FURNISHING Full time

    Job DetailsJob Location BNC 0023 - Brooksville, FL Position Type Full Time Education Level High School Job Category Retail DescriptionPosition Summary A Manager In Training is brought into the organization with the sole intent of being trained and prepared for a future management role within the company. Principal Responsibilities Acquire and Maintain...

  • Shift Manager

    3 weeks ago

    Brooksville, United States McDonald's Full time

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA.This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant.However, this franchisee is a separate company and a separate employer from McDonald’s USA.If you are hired for the...

  • sales & service office assistant

    2 months ago

    Brooksville, Florida, United States Spherion Full time

    SEPTIC SERVICE HIRING FULL TIME OFFICE ASSISTANT WHO TAKES GREAT PRIDE IN DELIVERING TOP-NOTCH CUSTOMER SERVICE AND EFFICIENT OPERATIONS TEMP - TO - PERM - THEY'RE LOOKING FOR THE RIGHT PERSON WHO CAN BE A QUICK STUDY TO BEGIN ADDING VALUE TO THE TEAM WITHIN THEIR FIRST DAYS.$18 - $20 PER HOUR DEPENDING ON SKILLS AND EXPERIENCE | OPPORTUNITY FOR GROWTH AT...