Springfield, MO

Found in: Talent US C2 - 3 weeks ago


Springfield, United States Purcell Tire & Rubber Co Full time

Requirements

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REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

Driver’s License Required: Yes Other Job-Specific Licenses or Certifications Required: Tire Industry Association ATS certification, ASE certifications, vendor-provided training

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)

Job-Specific KSA’s:

Tire & Automotive Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets. Mastery of all major automotive emissions, engine management, and electrical systems Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance. Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. Repairing — Repairing machines or systems using the needed tools. Troubleshooting — Determining causes of operating errors and deciding what to do about it.

Tools & Technology KSA’s:

Equipment Selection — Determining the kind of tools and equipment needed to do a job. Phone Systems – Ability to operate phone systems for the effective communication of information to interested parties

Cognitive KSA’s:

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Service Orientation — Actively looking for ways to help people.

Communication KSA’s:

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.
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