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Billing Representative

3 months ago

Northbrook, United States Endurance Full time
Billing Representative Endurance Warranty Services is seeking a full-time Billing Representative to join our Department The Billing Representative is responsible for maintaining accurate financial records and payment procedures. Key Responsibilities: Collaborating with customers, and other team members to resolve billing inconsistencies and errors.  Informing customers of any missed or upcoming payment deadlines. Process prorated refunds. Handles various administrative and system tasks.  May be asked assist with cancellations or contacts changes to contact information (addresses, phone, etc.).  Handle inbound and/or outbound calls as needed.  Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management.  Performs other related duties, as assigned.  Key to Success: Strong communication, including writing, speaking and active listening Great customer service skills, including interpersonal conversation, patience and empathy Good problem-solving and critical thinking skills Basic math, bookkeeping and accounting skills Organization, time management and prioritization abilities Ability to be discreet and maintain the security of patient or customer information  Effective computer skills to input to use bookkeeping and account management software in a timely and efficient manner The candidate(s) offered this position will be required to submit to a background investigation. Our Benefits Include: Competitive Compensation Benefits – Group Health/Life Insurance, paid time off, 401K with match, and more Great Atmosphere - Positive and energetic work environment Equal Employment Opportunity Endurance is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together. About Endurance Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we’re growing rapidly. We’re a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you’ll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow. When you work for Endurance, you’re working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength and we’re proud to work as a diverse team to serve our customers and our community. Therefore, we’ve been honored as a top place to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power’s “50 Best Companies to Sell For,” and consistently makes industry lists from Crain’s and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance and we’re highly rated by our customers on Google, Trustpilot, and other major online review sites. Come accelerate your career with us. We’ll give you the tools you need to succeed at work, and the flexibility to enjoy life outside of your job