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Sr Benefits Manager
6 months ago
Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.
How You’ll Make an Impact:
This role typically reports into the Sr. Director of Benefits, has 2 direct reports and supports global benefits for corporate, retail and distribution locations. In this role, you’ll help drive the benefits strategy and execution for over 15,000 Carter’s employees.
This position is located at our Buckhead office with four days in office per week and one flex day (typically Friday).
Benefits Administration, Reporting & Compliance (70%)
Manage global retirement plan administration, strategy and compliance, including consulting and communications with Carter’s employees and vendors.
Oversee and evaluate financial benefits programs (e.g., Tuition Reimbursement, Scholarships, Deferred Compensation, Purchasing Power, Service Milestone program).
Consult on U.S. health & welfare plan administration, strategy and compliance.
Plan, coordinate and oversee international benefit reviews and implementations. Manage international strategy and renewal cycle.
Identify and assist in evaluating strategic and innovative opportunities for both U.S. and international, including management of testing & technology initiatives.
Serve as liaison between benefits and HR Technology, Payroll, Finance, including integration files, audits and reconciliations.
Manage annual audit requirements and department control matrices and testing, working with internal and external auditors and financial partners, coordinating IT Security reviews and privacy assessments.
Ensure ongoing awareness of laws, regulations and trends affecting benefits and retirement plans and manage strategic initiatives and compliance for Company policies, procedures and documents (e.g. plan documents, SPD’s, SBC’s SAR’s, privacy/HIPAA practices, 5500’s). Ensure ACA administration/compliance.
Benefits Policies & Special Projects (30%)
Oversee strategy and implementation of employee communications for retirement plans and financial benefits.
Manage HR policy initiatives and ownership of benefits department policies, including policy drafting, updates, interpretation, costing of potential changes and issue resolution.
Develop and present training materials associated with department initiatives as needed, including project plans for training delivery (e.g. HIPAA training, 401(k) training, etc.).
Serve as benefits subject matter expert on special projects that may involve other internal and external partners.
Identify and implement opportunities to improve, create and simplify department plans, processes and communications.
We’d Love to hear from you if:
Must haves:
3-5 years prior benefits administration and/or retirement plan administration experience required, or relevant HR work experience; 2+ years prior communications background preferred.
Bachelor’s degree required; experience in a retail environment a plus.
Experience working with HRIS systems, Workday preferred.
Preferred Skills:
Strong project management and strategic planning skills.
Excellent customer service skills, supporting both internal and external customers.
Highly motivated, and able to manage multiple projects with varying deadlines.
Detail oriented with strong analytical skills and financial acumen.
Excellent communication skills (oral and written) and problem-solving skills.
Strong MS Office skills (especially Excel) with proven ability to quickly learn other required systems. HR Technology (especially Workday) and Benefits Admin system experience preferred.
Working knowledge of Retirement Plan and H&W/ACA regulations (e.g. ERISA, HIPAA, COBRA and PPACA), with ongoing management of regulatory developments.
Must maintain complete confidentiality at all times.
OUR Team Members:
Lead Courageously: Have a strong sense of personal values that align with our
Collaborate Broadly: Build cooperation, trust, and thrive in a consensus driven environment.
Focus on Customers: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients.
Drive Growth: Set aggressive goals and implement plans precisely.
Cultivate Innovation: Respectfully challenge the “we’ve always done it this way” mentality and explore new ways to achieve desired outcomes
Make a career at Carter’s:
Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
