Site Supervisor

4 weeks ago

Princeton, United States TRIGO Full time
Overall Purpose

Ensure the quality service and support of all mission actives at a location they are assigned

Ensure that all Company/Customer mission guidelines are being adhered to and meet quality standards

Support and contribute to the company Quality Policies & QMS

Reports to

Site Manager / Regional Manager

Responsibilities

Client relationship & Business development

  • Establishing and maintaining relationships with customers and site personnel

  • Daily communications with various stakeholders at the site level

  • Ensure clear and transparent communication to clients

Operations

  • Set up and supervise missions

  • Staffing of missions

  • Coordinate changes in missions

  • Conduct ongoing audits of effectiveness of work being performed

  • Perform visual, mechanical, and functional verifications to insure compliance to quality standards and specifications

  • Complete audits to ensure work instructions and policies are followed

  • Train new employees

  • Train/Mentor Site Leaders

  • Coordinate Site Leaders daily schedules/activities to ensure successful daily operations

  • Position has potential for permanent disability, loss of life, loss of body part, or extensive loss of structure; (specific WI's will detail precautions)

  • Demonstrates commitment to reduce the risk of workplace accidents

  • Must comply with local and company Health & Safety legislation, laws, and policies

Organization & management

  • Insures all site personnel receive corporate communications

  • Partner with Human Resources for performance and attendance issue resolution

  • Act as a liaison between Site Manager and site leaders

  • Create and maintain a 5S working environment

  • Develop and retaining teams

Technical

  • Update daily system entries in company and Customer portals

  • Create and maintain customer and company reports

  • Analyzing technical requirements for customers jobs/missions (existing or upcoming)

  • Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spills

  • Create electronic work instructions and have the ability to navigate company and customer websites and portals

Knowledge, skills, abilities

Hard Skills

  • Proficiency in English
  • Computer skills - Microsoft Office and Outlook
  • Ability to lift/ move 50 lbs.
  • Writing work instructions

Values & attitudes

  • Global team spirit
    • Team player
    • Caring for people
    • Open-minded
  • Excellence
    • Reactive
    • Resilient to pressure
    • Rigorous
  • Customer focus
    • Client oriented
    • Reliable & trustworthy
    • Flexible
  • Initiative
    • Autonomous
    • Innovative
    • Daring

Work experience

  • 2+ years of work experience in a supervisory role

  • 2+ year in Quality related position preferred

Education background

  • High school diploma or equivalent

  • 2/4 year degree preferred or equivalent experience


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