Supervisor, Infrastructure Maintenance and
4 weeks ago
Overview:
Reporting to the Manager, Infrastructure Maintenance and Construction and under the leadership of the Director of Civil and Environmental Engineering, the Supervisor, Infrastructure Maintenance and Construction leads, manages, plans, organizes, and administers a work unit which supports the university’s civil infrastructure consisting of over 200 miles of underground utilities and four million square feet of roadways, walkways and plazas. Responsibilities include providing direct leadership and supervision to an in-house team comprised of hourly casual union labor from three local labor unions (Local 9, Local 172 and Local 825) that expands, and contracts as needed, typically ranging from 30 employees in the off season to more than 60 employees during peak activities. The work consists of both routine and emergency repairs, preventive maintenance, end of life replacement and new construction.
The Supervisor fosters a culture that incorporates the core values of Facilities (teamwork, innovation, integrity, inclusiveness, respect, and sustainability) and places high value on customer service, workplace safety, and the use of technology to support the department and campus mission. The Supervisor also maintains strong communication and relationships with campus peers and partners, tailoring the operational resources and processes to meet and exceed customer expectations.
The Supervisor provides daily on-site management of projects including ordering and tracking of materials/supplies, construction stakeout, time and absence management, implementation of health and safety plans, ensuring work is completed in accordance with the University’s design standards and design drawings, implementation of QA/QC for all work completed and all as built and closeout documentation is completed.
In addition, the position is responsible for communication of all work through a series of meetings and notifications to ensure that the campus community is aware of the planned work in advance. This includes placing NJ One Call notifications, development of logistics plans, obtaining right-of-way permits, communication with facility managers and working with our facilities Project Communication Manager’s team to communicate the planned work to our Campus partners.
During absences, or as necessary, the Supervisor may assume interim responsibilities of the Manager.
**Responsibilities**:
- Leadership and Management - provides direction, focus, guidance, motivation, support, prioritization, and oversight for assigned staff. Develops programs, processes, and procedures that result in a high-level of organizational performance and effectiveness; is responsive to directives from senior leadership and superiors; supports the unit, department, and institutional goals; and promotes a diverse and inclusive workplace. Provides for the professional training and development of employees. Ensures that workplace culture is inclusionary; enforces rules; holds subordinates accountable for effectiveness, efficiency, and personal conduct; conducts effective employment searches and provides hiring recommendations; participates in the administration of discipline as needed. Responsible for daily management of union staff, including labor and employee relations, all in accordance with departmental and University policy. Provide regular feedback and communication to assigned staff; keep Manager informed and be responsive to directives from leadership; support, and communicate departmental and University policies, goals, and objectives.
- Maintenance, Repair, and Construction Operations - responsible for implementation and management of an effective and efficient infrastructure maintenance repair program, including a preventive maintenance program. Develops, implements, and monitors administrative and technical control processes to ensure the reliable operation of underground utility and campus mobility infrastructure. Develops, implements, manages, and provides oversight to programs and work practices that ensure a high degree of quality of work performed by in-house staff and contractors, and results in a high degree of professionalism and customer satisfaction. Effectively provides management and oversight of contractors, including contract administration, hiring, work planning, execution, and turnover. Plans, organizes, schedules, leads, and oversees assigned staff to ensure high quality work with maximum efficiency and professionalism. Manages team activities, and coordinates with other trade shops, departments, campus customers, and others as necessary. Prioritizes work, establishes responsibilities, and assures excellent customer relations through both high-quality deliverables and professional interactions. Regularly monitors and inspects assigned projects and audits work task performance of assigned staff. Identifies, prioritizes, and estimates maintenance and repair work as well as customer requested work.
- Safety and Code Co
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