Medical Assistant
1 month ago
Job Description
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at Ochsner's discretion.
Education
Required – Completion of an accredited Medical Assistant Program
Work Experience
Required – 1 year experience as a Medical Assistant
Certifications
Required – Medical Assistant Certification
Knowledge Skills and Abilities (KSAs)
Must have computer skills and dexterity required for data entry and retrieval of informationAbility to understand patient panels and core medical terminologyEffective verbal and written communication skills and the ability to present information clearly and professionallyFamiliarity with electronic medical record (EMR) systems and handling patient recordsStrong interpersonal skills, including the ability to work with a diverse populationJob Duties
Serves as a communication conduit between the patient and medical staff. This encompasses answering first line medical queries issued by phone or email.Gathers pertinent patient information for medical staff, routing and/or escalating calls based on patient information.Schedules and review patient care charts to coordinate future healthcare visits.Interprets patient data to route and/or escalate to the appropriate medical staff.Ensures that patient charts and medical records are timely and accurate to help provision care.Leverages medical knowledge and established procedures to evaluate patients and complete applicable scoring.Updates and maintains all registry reports while leverage this data to draft a patient care plan.Maintains and verify panel data, ensuring its accuracy and applicable to the patient care plan.Implement treatment programs as created by Medical Staff to address Patients with chronic conditions.Monitors the patient’s adherence to care plan through reassessmentsAdapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.Other related duties as required.Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.
Employee Core Benefits Package Includes: Medical coverage Dental coverage Vision coverage Life insurance & Accidental Death and Dismemberment (AD&D) Short-term and long-term disability Retirement plan Paid-time off (vacation/sick/personal days) / paid holidays Paid parental leave *Benefits are subject to change at any time
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