Application Engineer

3 weeks ago

East Dundee, United States Copeland Full time

POSITION SUMMARY:

The Application Engineer plays a critical role in bridging the gap between customer needs and technical solutions. The individual in this position will be responsible for analyzing sophisticated customer applications to recommend equipment and design improvements, developing cost estimates, providing detailed project mentorship, and delivering troubleshooting support both internally and externally. Additionally, the Application Engineer will contribute to process improvement initiatives and support the sales team with technical insights. To be successful, this role requires a blend of technical competence, problem-solving skills, and the ability to work collaboratively with various collaborators to deliver high-quality solutions.

IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE: 

Analyze and evaluate customer applications for assembly and lead recommending equipment, tooling, and part design modifications for high-end projects and new market opportunities. Provide technology and solution expertise to help define project paths. Perform material weldability evaluations. Provide application troubleshooting support both in-house and in the field.  Conduct customer visits independently to provide technical information or tackle customer problems. Provide written technical communications ( application feasibility evaluation, application briefs, technical bulletins) for customers, industry groups and suppliers. Provide training for customer and new employees through in-house seminars, field seminars, and lab training programs. Provide Technical Support to Market Segment Managers. Support key and target account strategy with Business Development Managers and Sales. Develop and lead process improvement initiatives. Help lead direct training of new Application Engineers during initial onboarding. Pursue new capabilities and resources to improve the output of Application Engineering. Additional projects as assigned by manager. WHO YOU ARE: You are a committed professional who thrives in dynamic environments, demonstrating a proactive approach to tackling challenges and getting results. You possess a strong ability to learn quickly and adapt to new information, embracing change and continuously expanding your skills. Your communication is clear, effective, and tailored to diverse audiences, ensuring that ideas and information are conveyed with precision. You possess a strong customer focus approach, cognizant of the needs and happiness of clients in your interactions and decisions.

FOR THIS ROLE, YOU WILL NEED: 

Bachelor’s degree in engineering + year of Engineering experience as applications engineer or related engineering Physically capable of transporting materials and tools weighing up to pounds. Ability to travel as needed.

PREFERRED QUALIFICATIONS THAT SET YOU APART: 

Bachelor’s degree in mechanical engineering Experience in manufacturing Knowledge of plastics and their applications Prior experience as an Application Engineer or a similar role

OUR OFFER TO YOU: 

Flexible Work Schedule - Remote Work Option:

This role has the flexibility of a remote work option up to three days a week. Our teams work together to ensure our chosen work schedules enable our creativity and efficiency as we serve the needs of our customers . 

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, (k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our and about .

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training. 

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