Retail Sales Associate

3 weeks ago

Garden Grove, United States Office Depot Full time

At Office Depot Inc., the Sales Advisor – Seasonal is a part-time role providing exceptional customer service by performing duties such as cashier, logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets. The Sales Advisor – Seasonal will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.

The Sales Advisor – Seasonal will demonstrates a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. The Sales Advisor – Seasonal will utilize Office Depot Inc’s proven sales principles to proactively engage customers to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction. 

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary/Key Responsibilities

· Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.

· Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.

· Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates, and fills inventory lows and outs daily.

· Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.

· Able to evaluate the customer’s needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.

· Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives

· Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.

· Ensures compliance with company policies, procedures, and practices and supports company loss prevention efforts.

· Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required

· Performs others duties as assigned.

Education & Experience

· High School diploma or equivalent education is preferred

· Retail sales experience preferred

· Must possess good interpersonal and communication skills, which are necessary to establish a selling relationship with customers and other employees.

· Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities 

· Must possess ability to process information/merchandise through POS register system 

· Basic computer skills

· Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory.

· Must possess strong interpersonal and communication skills

· Must be adaptable to a changing environment 

· Must possess ability to work with computers to process information/inventory through computer systems.

· Must enjoy interacting with people

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule: 

Compensation Range - Minimum $15.00 per hour to Maximum $16.00 per hour

You will be eligible to participate in the Retail Store Hourly Non-Management Incentive - a program measured on Store-level Metrics; paid in accordance with the Incentive Plan terms and conditions.The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization

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