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Box Office Manager
3 months ago
McKendree University is seeking a personable and professional individual to serve as Graduate Assistant Box Office Manager for the Hettenhausen Center for the Arts in Lebanon, Illinois. The graduate assistant will be responsible for managing the day-to-day operations of the box office and assisting patrons with ticket orders and inquiries. Tuition and hourly rate is a benefit of this position.
Responsibilities
Operate the Box Office weekdays from 12 pm to 4 pm, assisting patrons with ticket orders and inquiries via phone, email, and in-person Operate the Box Office for all ticketed events Print and organize Will-Call tickets prior to every performance Prepare mail orders for shipment daily Deliver outgoing mail to the Mail Room and collect mail from the Hett mailbox and distribute it to appropriate person Maintain patron data in the Hett’s online ticketing system, AudienceView Campus Train student workers in Box Office functions, enabling them to assist during events or in the Box Office Manager’s absence Work alongside the Marketing Graduate Assistant on special projects, contributing to marketing and promotional efforts as needed Perform other duties as assigned, supporting the overall operations of the Box Office and the organizationRequirements:
Previous customer service experience Excellent communication skills, capable of effective conversations over the phone, in person, or via email Ability to handle cash transactions and provide correct change Reliable transportation to and from work Availability to work some evenings and weekends, as requiredPreferred Qualifications:
Familiarity with ticketing systems, particularly AudienceView Campus Experience in a similar role within an arts or entertainment settingInterviews will begin immediately. Interested candidates should submit the McKendree Employment Application, along with a letter of interest referencing job #GAH54, and a resume/CV and contact information for three professional references to the Human Resources Department at hr@mckendree.edu.
McKendree is an ADA/EEO/Vet/Disabled employer committed to enhancing the cultural and gender diversity of the campus. All qualified candidates are encouraged to apply.
