Field Support Engineer

1 week ago

Dallas, United States Rockwell Automation Full time

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

Job Description

As Rockwell's Field Support Engineer, you will provide services to support the on-site installation, startup, maintenance, and operation of automation control systems & advanced manufacturing software applications, drive systems, manufacturing systems, industrial networks and the individual products which comprise these systems. Travel is required, 50-75%. If you are not at a customer's site, you can work from your home office or the Rockwell Automation office in Frisco, TX. You will report to the Engineering Services Manager and will be located in the Dallas, TX or suburban area.

Your Responsibilities:

Rockwell Automation variable frequency drive (VFD) startup, preventive maintenance, and warranty support. Troubleshooting Rockwell Automation products, including Low & Medium Voltage Drives, HMIs, Small and Large controllers. PLC and HMI programming utilizing RSLogix 5, 500, 5000, FactoryTalk View ME/SE. Maintain automation and equipment including working with voltages up to 4160VAC. Perform Startup/Commissioning on Variable Frequency Drives. Testing, calibration, checking, correcting, adjusting and part component replacement services on customer drive products. LV/MV MCC, switchgear, soft starters and transformers

The Essentials - You Will Have:

Bachelor's degree Must be authorized to work in the U.S. without sponsorship now or in the future. Rockwell Automation will not offer sponsorship for this position.

The Preferred - You Might Also Have:

Bachelors degree in engineering Valid Driver's License 5+ years of relevant experience Experienced in PLC and HMI programming utilizing RSLogix 5, 500, 5000, RSView32 and/or FTView ME/SE Ability to travel throughout the region/assigned territory, to work overtime, on-call and weekends

What We Offer:

Health Insurance including Medical, Dental and Vision 401k Paid Time off Parental and Caregiver Leave Employee Assistance Program (EAP) and company-sponsored access to Calm app Health management program Flexible Work Schedule where you will work with your manager to enjoy a work schedule that will fit with your personal life.

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