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Warranty Administrator

2 months ago

Concord, United States Sonic Automotive Full time
Job Description

Summary

The Warranty Administrator is responsible for recording and submitting warranty claims to the factory and/or distributor and reconciling them accordingly.

Duties and Responsibilities

  • Processes warranty claims on a timely basis for each franchise or distributor.
  • Processes all warranty paperwork to ensure proper documentation.
  • Verifies criteria required by factory or distributor.
  • Reconciles all warranty receivables with payments through the appropriate accounting schedule.
  • Posts credits on computer.
  • Resubmits all rejected claims promptly or receives authorization to write them off.
  • Follows up on payment of outstanding claims.
  • Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
  • Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
  • Files and maintains all service records as required by the warrantor.
  • Keeps informed of all factory recalls and bulletins.
  • Assists with body shop warranty claims as needed.
  • Assists with the cashier and telephone operator duties as needed.
  • Assists with any clerical needs as directed by the fixed operations manager or the controller.
  • Maintains a professional appearance and a neat work area.
  • Performs other duties as assigned.

Qualifications

  • Previous warranty experience in an automotive dealership setting
  • Ability to multi-task and work in a fast-paced atmosphere.
  • Intermediate computer knowledge
  • All applicants must be authorized to work in the USA.
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.


Additional Information

Compensation (Hourly):

  • $20.00 / hour

*The Warranty Administrator Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of twenty dollars an hour*

 

Schedule:

  • FULL TIME
  • 5 days a week / 2 days off
  • Sundays off

Benefits:

  • Medical, dental, vision insurance
  • 401k plan with company match
  • Paid Time Off accrual
  • Opportunities for career advancement within a Fortune 500 company.

 

All your information will be kept confidential according to EEOC guidelines