Guest Experience Coordinator

3 weeks ago


Lake Forest, United States Mariners Church Full time

Job Description

Oversee and execute volunteer onboarding and care for the Guest Services teams. Manage and implement various systems to operate a large volunteer ministry. Maintain weekly operations for services each weekend. Develop and maintain ongoing relationships with volunteers.  Collect and analyze guest feedback to make data-driven improvements. Collaborate with ministry teams and develop relevant partnerships for ministry highlights Foster a culture of excellence, teamwork, and commitment to the mission of Mariners Church. Developing and implementing training content Implement effective communication strategies to inform guests and volunteers about upcoming events, programs, and services.

Qualifications

2-3 years of experience in relevant ministry or field Exhibits a customer service, can-do attitude Proven ability to prioritize and meet deadlines in a fast-paced environment Excellent organizational skills Adept at project management, team collaboration, and empowering volunteer teams Experience with Rock database management or other relationship management software Strong track record of building relationships and establishing trust with staff and volunteers
 

Additional Information

All Mariners Church Staff:

Love Jesus and call themselves Christians. Embrace a high biblical standard of personal conduct and lifestyle. Agree to and adhere to the church's statement of faith and leadership commitment.  Attend Mariners Church.

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