Store Administrator
4 weeks ago
PURPOSE:
Exemplifies and ensures strong customer service in all areas of the job. Performs store level cash handling, service
desk operations, and human resources and personnel functions. Responsible for the completion of the daily
reconciliation funds handling and other recording and balancing functions. Provides accurate records of store sales
and related transactions while supporting store sales, operating plan and service levels.
DUTIES AND RESPONSIBILITIES:
Responsible for completing the daily reconciliation, accounting, and cash balancing functions (in some areas this may include
counting the safe, counting, maintaining and reconciling self check out registers, and preparing the tills and deposits).
Monitors cashier accountability and researches and reports problems and shortages to the Front End Manager and Store
Director, including out of warranty checks, WIC violations, violation of check cashing procedures, cash variances, improper
refunds and voids and till balance irregularities, etc.
Partners with Division Loss Prevention and front end management team to resolve cash and other shrink issues.
Assists the Store Director with billing and invoices.
Maintains sales book. Reports daily and/or weekly sales information to the Division Office.
Performs miscellaneous administrative duties such as ordering money orders, bus passes, lottery, gift cards, postage and change
(if applicable). Administrative duties include the use of various computer programs and e-mail system.
Reports attendance problems to the Store Director and appropriate department manager in a timely manner, including
attendance or schedule violations.
Reviews internal and external applications, conducts screening interviews and coordinates department manager interviews.
Administers the job-posting system and process. Manages pre-employment drug testing and tax credit process. Completes the
new hire process, coordinates training and conducts orientation.
Coordinates and maintains all aspects of the hiring process including the computer assisted application and hiring process. May
attend outside recruiting activities, such as job fairs. Maintains all in-store recruiting materials, applications, policy sign off
forms, etc. Retains records related to the interview and hiring process.
Assists in ordering and assigning uniforms, nametags, and miscellaneous store supplies. Handles outgoing/incoming mail, e-mail,
and maintains miscellaneous office files. Updates break room information/communication boards as requested.
Serves as liaison between the Human Resources and Labor Departments. Handles payroll and benefits administration issues and
works with Store Director and Employment Relations Manager in handling some personnel issues. Reviews associate time
records for compliance with Company policies. Submits and processes payroll on a timely basis. Maintains all Time and
Attendance reports, Time and Attendance Correction Forms, schedules and personnel records in compliance with Company
guidelines.
Coordinates, inputs and tracks leave paperwork including disability, military, General Leave, Worker’s Compensation, Family
Medical Leave Act and other leaves of absence. Processes appropriate paperwork for return from leave situations, processing
reinstatements, termination forms, etc., in cooperation with Human Resources.
Maintains Associate HR Records securely and keeps medical files (doctor’s notes, worker’s compensation, FMLA and other
medical leave documents separate from associate personnel files. Ensures that current personnel files are complete and up
to date and that they contain applications, policy statements, etc., by conducting in store file audits. Submits appropriate
personnel status and address changes and termination paperwork. Ensures compliance with records retention policy
requirements.
Ensures that minor associates provide appropriate work certificates prior to beginning work, if any are required, and ensures
that they are scheduled and working in compliance with state laws.
Ensures compliance with HIPAA and the confidentiality required under federal and state law.
May coordinate all safety-related activities, including monthly safety meetings. May coordinate service award programs.
Answers and responds to incoming calls appropriately. Supports front end operations.
Ensures proper cleanliness and neat appearance of the office area. Responsible for performing all job duties with honesty
and integrity, in compliance with Company policies and procedures.
Serves as overflow cashier as needed.
Manages the Service Desk operation.
Supporting the Front End Management team, enforces dress and grooming standards for all Front End employees.
Responsible for performing all job duties and responsibilities accurately, safely and with honesty and integrity.
Presents positive image to the public.
Maintains confidentiality concerning employees and store sales information.
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