Case Management
3 weeks ago
Your Role
The Care Management team will serve to support the mission of the department, which is to provide support to patients in maintaining health and wellness in the outpatient setting. The Senior Care Manager will report to the Manager of Care Management. In this role you will ensure that services are provided based on standardized procedures including coordination of care with specialists, community resources. Care Managers perform a blended function of utilization management (UM) and care management (CM) activities demonstrating clinical judgement and independent analysis, collaborating with members and those involved with members’ care including clinical nurses and treating physicians.
Your Work
In this role, you will:
Research and design treatment /care plans to promote quality of care, cost effective health care services based on medical necessity complying with contract for each appropriate plan type Initiation of timely individualized care plans (ICP) based on health risk assessment (HRA) completion, participation in and documentation of interdisciplinary meetings (ICT), assisting in transitions of care across all ages Determine appropriateness of referral for CM services, mental health, and social services Provide Referrals to Quality Management (QM), Disease Management (DM) and Appeals and Grievance department (AGD) Conduct member care review with medical groups or individual providers for continuity of care, out of area/out of network and investigational/experimental cases Manage member treatment to meet recommended length of stay. Ensures DC planning at levels of care appropriate for the members needs and acuity Assessment: Assess members health behaviors, cultural influences and clients belief/value system. Evaluates all information related to current/proposed treatment plan and in accordance with clinical practice guidelines to identify potential barriers Research opportunities for improvement in assessment methodology and actively promotes continuous improvement. Anticipates potential barriers while establishing realistic goals to ensure success for the member, providers and BSC Determine realistic goals and objectives and provides appropriate alternatives. Actively solicits client’s involvement Planning: Design appropriate and fiscally responsible plan of care with targeted interventions that enhance quality, access, and cost-effective outcomes. Adjust plans or create contingency plans as necessary Assess and re-evaluate health and progress due to the dynamic nature of the plan of care required on an ongoing basis. Initiate and implement appropriate modifications in plan of care to adapt to changes occurring over time and through various settings Develop appropriate and fiscally responsible plan of care with targeted interventions that enhance quality, access, and cost-effective outcomes Recognize need for contingency plans throughout the healthcare process Develop and implement the plan of care based on accurate assess-
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