Branch Supervisor

2 months ago

Temple, United States Extraco Banks Full time

Extraco Banks is seeking

a Branch Supervisor to join our Temple Retail Banking team.

At Extraco, we understand that our ability to deliver a superior customer experience is directly related to our ability to attract, hire, train, and engage superior team members. As a result, we are actively seeking individuals who seek to work in a business culture that values enthusiasm, energy, honesty, a passion to learn, and a desire to maximize their individual potential.

Extraco seeks to build long-term mutually beneficial relationships with our customers. Relationships built on trust, respect, listening, and understanding. As a Branch Supervisor, you will be expected to build and maintain those relationships. The value of relationships also carries over into our individual branch teams. Positive, productive relationships are vital to maintaining a team environment that produces a superior customer experience…every time.

Primary Responsibilities/Necessities Proven leadership ability Passion to serve others Proven ability to provide recognition and corrective feedback to peers Goal and sales oriented Strong professional presence Superior communication and interpersonal skills Superior customer service skills Strong ability to multi-task and switch tasks quickly while staying organized Proven ability to adapt to change and accept feedback Ability to perform under pressure Self-motivated Problem solver and quick learner Enthusiastic and energetic Strong work ethic Flexibility in schedule and job tasks Ability to de-escalate customers Mastery of Extraco digital channels Mastery of all onsite service channels Current user of bank technology i.e. online banking and mobile deposit capture

Education Requirements:

High School Diploma required Bachelor’s degree preferred

Experience

5 years of banking experience required 5 years of supervisor experience required in a banking or retail environment with direct oversight of multiple employees Extraco provides excellent benefits and competitive compensation.

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