Repair Technician

5 months ago

Champaign, United States HD Supply Full time

Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above.

Job-Specific Responsibilities and Preferred Qualifications

Mobile Repair Technician

Are you mechanically or technically inclined? Do you enjoy figuring out how things work and fixing them when they need repair? Whether you are an expert or a novice, we will provide training.

HD Supply, a Home Depot company, is hiring a Mobile Repair Technician to join our Service and Repairs team. In this role, you will be provided a company vehicle, fuel card, and tools for the job. You will generally head out from your home and visit customers in need of our repair services. The position offers a competitive base salary plus a bonus, cell phone and expenses are included.

In this role you will be:

  • Diagnosing repairs required to fix customer-owned janitorial cleaning equipment, including parts required. Submitting necessary paperwork for customer quotes & billings in a timely manner.
  • Completing all repairs based on manufacturer’s recommendations and ensuring operator and personal safety first.
  • Contacting manufacturer’s technical assistance when needed.
  • Completing Installation of & scheduled PM service on laundry/kitchen dish machine dispensing equipment at customer locations.
  • Maintaining clean and orderly “company provided” tools, equipment, work area and vehicle, scheduling routine maintenance and ensuring all vehicle documentation is current.
  • Constantly working on improving productivity and labor utilization and increasing invoiced labor.
  • Handling and loading case goods or equipment for deliveries or installations that can weigh up to 95 lbs.
  • Assisting other departments to ensure customer care issues are resolved.

Job Summary

Repair products returned with defects and communicate with the customer and vendor.

Major Tasks, Responsibilities, and Key Accountabilities

  • Responsible for daily repairs and troubleshooting including, maintenance, design, and documentation.
  • Contacts customer, vendors and internal department via phone, fax, or e-mail.
  • Creates sales and purchase orders.
  • Maintains accurate documentation on all repairs.
  • Performs other duties as assigned.

Nature and Scope

  • Refers complex, unusual problems to supervisor.
  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
  • None.

Work Environment

  • Usually located in a comfortable environment but with regular exposure to factors causing moderate physical discomfort, such as dust, fumes, or odors.
  • Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.
  • No travel required.

Education and Experience

  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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